Operations Analyst

Job not on LinkedIn

🔥 1 minute ago

🇧🇷 Brazil – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

👻 Ghost score 10%

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🗣️🇧🇷🇵🇹 Portuguese Required

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Logo of Grupo IOB

Grupo IOB

1001 - 5000 employees

🤝 B2B

☁️ SaaS

📚 Education

B2B • SaaS • Education

Grupo IOB is a Brazilian provider of cloud-based software, regulatory content, education and consulting focused on accounting, tax and labor compliance for accounting firms and companies. The group offers SaaS products such as electronic invoicing (NF-e, NFC-e, NFS-e, CT-e, MDF-e), tax simulators, payroll and document management, plus AI-driven intelligence to support decision-making and prepare for the Reforma TributĂĄria. IOB also provides scored continuing-education courses for accountants (CRC credits) and telephone/chat consulting on tax, labor and previdenciary matters.

📋 Description

• Provide support to internal and sales teams by addressing questions and general issues related to sales processes • Create and update sales reports using Excel and Power BI • Identify opportunities to optimize processes • Support operational tasks, such as product registration and pricing table maintenance • Provide assistance and support to internal and sales teams, ensuring smooth operations and facilitating communication across departments

🎯 Requirements

• Experience in customer or internal support • Proficiency in Excel (formulas, pivot tables, etc.) and Power BI • Strong communication skills • Analytical mindset • Organization and attention to detail • Proactivity and teamwork • Preferred: knowledge of Salesforce • This position is exclusively available to professionals residing in Brazil due to tax and legal requirements

🏖️ Benefits

• 100% remote work • Medical insurance • Dental insurance • IOB Benefits Card • Childcare assistance • Life insurance • Internet allowance • Profit-sharing plan (PLR) • Partnerships with educational institutions • Access to an assessment and development platform • Training and development programs • Continuous feedback culture

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