Engagement Manager, French Speaking

🔥 7 minutes ago

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Guidewire Software

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2001

💰 $750k Series C on 2008-03

Software • Insurance • Cloud Computing

Guidewire Software is a leading provider of software solutions for the property and casualty (P&C) insurance industry. The company offers a comprehensive platform that includes core applications such as PolicyCenter, ClaimCenter, and BillingCenter, as well as advanced analytics and a robust cloud platform. Guidewire focuses on delivering digital transformations, improving operational efficiencies, and enhancing customer service for insurers globally. Through collaborations and partnerships, Guidewire supports a wide range of insurance products and services, including usage-based and embedded insurance. With its commitment to innovation and customer success, Guidewire continues to empower insurers to meet the evolving demands of the industry.

📋 Description

• Act as the primary point of contact for customers during their use of Guidewire’s products • Support customer teams in aligning their implementation to best practices and business objectives • Monitor progress, highlight risks, and help guide customers through key delivery milestones • Build trusted relationships with customer stakeholders across claims, policy, billing, underwriting, and operations • Work with customer leadership and internal teams to co-develop roadmaps that support long-term goals • Facilitate strategic discussions that align Guidewire capabilities with customer business priorities • Partner with internal teams—Product, Sales, Cloud Operations, and Support—to ensure aligned execution • Guide customers to useful resources—training, communities, documentation, and expert support

🎯 Requirements

• Fluent written and spoken French is required, other languages are beneficial • Expert in insurance with in-depth knowledge of at least one market within the region (France, Belgium, Spain, Italy) • Experience in customer-facing roles within software delivery, consulting, or transformation • Background in the P&C insurance industry—experience with claims, underwriting, policy, or billing processes • Familiar with enterprise software implementation cycles or digital transformation programs • Ability to build rapport quickly and influence stakeholders toward shared outcomes • Formal training or certifications in project management or change management

🏖️ Benefits

• Health insurance • Professional development opportunities