Strategic Account Manager

Job not on LinkedIn

🕒 May 9

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

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Handshake

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2014

👥 HR Tech

🎯 Recruiter

🤝 B2B

HR Tech • Recruitment • B2B

Handshake is a platform that connects students with potential employers and career centers, offering tools to streamline the recruiting process for its users. It provides features such as job postings, talent engagement suites, and event management for both virtual and in-person recruiting events. Handshake is widely used by Fortune 100 companies and offers integrations with existing automated tracking systems. It aims to build early career networks and supports a diverse range of Gen Z talent with a focus on improving hiring outcomes through proprietary data and advanced recruiting strategies.

📋 Description

• Join the Strategic Customer team focused on retaining, growing, and deepening Handshake’s partnerships with Fortune 500 and Fortune 100 employers • Inherit and own a book of Handshake’s most strategic customer relationships • Lead overall commercial partnership post-sale alongside the Client Success Manager • Responsible for executive alignment, renewal strategy, contract negotiations, account planning, and identifying whitespace opportunities • Ensure customers realize value from their partnership while uncovering opportunities to expand Handshake’s footprint and impact • Operate with high autonomy and engage customers in person to strengthen relationships

🎯 Requirements

• 5+ years of SaaS account management, customer growth, or closing experience, including 3+ years supporting enterprise or strategic customers • Proven track record of customer retention, contract renewals, and expansion attainment within a defined book of business • Experience managing complex six-figure enterprise partnerships with multiple stakeholders and long-term relationship strategies • Strong account planning and consultative selling skills, with the ability to identify growth opportunities within existing accounts • Ability to lead executive-level conversations, position strategic value, and navigate sophisticated customer organizations • High ownership and accountability, with comfort operating autonomously in high-visibility customer relationships • Strong forecasting hygiene, renewal management discipline, and operational rigor across monthly and quarterly business rhythms • Willingness to travel regularly and engage in in-person customer meetings, executive business reviews, and relationship-building activities

🏖️ Benefits

• Equity in a fast-growing company • 401(k) match, competitive compensation, financial coaching • Paid parental leave, fertility benefits, parental coaching • Medical, dental, and vision, mental health support, $500 wellness stipend • $2,000 learning stipend, ongoing development • Internet, commuting, and free lunch/gym in our SF office • Flexible PTO, 15 holidays + 2 flex days, winter #ShakeBreak where our whole office closes for a week! • Team outings & referral bonuses