Systems Engineer

🔥 1 minute ago

🇮🇳 India – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Systems Engineer

👻 Ghost score 10%

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Logo of Harris Computer

Harris Computer

10,000+ employees

Founded 1976

Harris provides mission-critical software solutions for the Public Sector, Healthcare, Utilities, and Private Sector verticals throughout North America, Europe, Asia, and Australia.

📋 Description

• Administer Azure infrastructure day to day, including provisioning, resizing and decommissioning resources • Support Azure PaaS workloads including App Services, deployments, configuration, scaling and restarts • Apply resource tagging, cost-optimisation recommendations and policy compliance actions • Monitor Logic Monitor, Azure Monitor, Log Analytics and enterprise monitoring platforms • Acknowledge, triage and action alerts within SLA • Investigate alerts using KQL, Application Insights telemetry and Windows Event Logs • Tune duplicate or non-actionable alerts through threshold changes, aggregation windows and suppression rules • Maintain monitoring coverage, dashboards and workbooks • Resolve incidents end to end and support major incidents with diagnostics, evidence gathering and communication updates • Contribute to root cause analysis and implement assigned corrective actions • Perform proactive health checks across applications, servers and Azure resources • Build application architecture knowledge, update documentation and perform pre/post product functionality checks • Track recurring issues and raise problem records • Perform performance troubleshooting using OS and Azure diagnostic tools • Write and maintain PowerShell scripts for administration, health checks, reporting, scheduled tasks and cleanup jobs • Optionally build Azure Automation Runbooks, Logic Apps and Power Automate workflows • Contribute to AI agents for log summarisation, alert triage, incident-note drafting and runbook knowledge-base questions • Apply prompt engineering and verify AI output before production deployment • Follow responsible-AI practices • Administer Windows Server in Azure and hybrid environments • Support IIS, including application pools, bindings, virtual directories, logs and basic performance troubleshooting • Perform SSL/TLS certificate renewal, installation, binding, store management and expiry monitoring • Support Windows Failover Clustering and SQL Server Always On with team engineers and database administrators • Work within ITIL incident, problem and change management using ServiceNow • Raise and document change requests and complete them within approved windows • Maintain and improve runbooks, SOPs and knowledge articles • Provide clear shift handovers and stakeholder status updates during incidents

🎯 Requirements

• 4–6 years in systems administration, application and infrastructure support, or cloud operations • Minimum 4 years hands-on production Azure administration • Minimum 3 years administering Windows Server in production • Experience working to SLAs in a ticket-driven support environment • Willing and available to work rotating 24×7 shifts and out-of-hours maintenance windows • Graduation or Above • Healthcare or other regulated-industry experience preferred • Clear written and spoken English • Azure PaaS and IaaS administration experience • Windows Server administration experience • IIS administration and SSL certificate handling • Azure Monitor and Log Analytics, with ability to read and write basic KQL • PowerShell scripting ability to write and modify scripts independently • Ticketing and ITIL process discipline • Practical use of AI/LLM tools in a work context, with at least one concrete example of manual work automated or removed • Required: AZ-104 (Azure Administrator Associate), held—not training completed • Preferred: AZ-900, AI-900, ITIL Foundation, MCSA or equivalent Windows Server certification

🏖️ Benefits

• 24×7 rotation shift work, including planned maintenance windows and change events • Remote work from Pune or Baroda • Opportunity to work with Azure automation tooling and AI agents • Opportunity to contribute to automation, runbooks, SOPs and knowledge articles

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