Systems Support Engineer

🕒 May 27

🇮🇳 India – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

📞 Support Engineer

👻 Ghost score 47%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Harris Computer

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1976

Harris provides mission-critical software solutions for the Public Sector, Healthcare, Utilities, and Private Sector verticals throughout North America, Europe, Asia, and Australia.

📋 Description

• Monitor and analyze corporate network performance using LogicMonitor, SolarWinds, Grafana, and similar tools • Configure and support Layer 2 switching technologies including VLAN, STP, VTP, RSTP, CDP, HSRP, and VRRP • Detect, analyze, and troubleshoot network outages, recurring issues, and anomalies; classify incidents by severity and drive resolution • Manage and troubleshoot BGP, OSPF, EIGRP, RIP, and IGRP routing protocols • Perform in-depth network troubleshooting to resolve complex issues • Implement and support IPsec and SSL VPN technologies • Configure and manage Palo Alto, Cisco ASA, Check Point, and FortiGate firewalls • Conduct network traffic analysis using NetFlow, packet capture, and other monitoring tools • Design, implement, and manage Azure networking components including VNets, subnets, NSGs, UDRs, Azure VPN Gateway, ExpressRoute, load balancers, and Azure Firewall • Support hybrid connectivity between on-premises and Azure environments • Collaborate with clients to understand requirements, provide solutions, and ensure customer satisfaction • Maintain documentation and adhere to operational and security standards • Manage multiple tasks and projects within defined timelines

🎯 Requirements

• Strong understanding of networking concepts and protocols, especially TCP/IP • Hands-on experience in network monitoring, troubleshooting, and incident management • Working experience with Azure networking services and cloud infrastructure • Excellent analytical and problem-solving skills • Strong communication and interpersonal skills with the ability to work with cross-functional teams and clients • Ability to work in a fast-paced environment and manage multiple priorities • Certifications such as CCNA and/or CCNP preferred • Microsoft Azure certifications (AZ-104, AZ-700 or equivalent) highly desirable • Experience with enterprise network environments and security practices • Bachelor’s degree in Engineering or a related discipline • 3 to 5+ years of relevant experience in networking and systems engineering, including exposure to cloud networking (Azure) • Equivalent practical experience may be considered in lieu of a degree