Strategic Relationship Manager

🔥 0 minutes ago

🇦🇺 Australia – Remote

💵 A$130k - A$150k / year

⏰ Full Time

🟠 Senior

🔴 Lead

💰 Account Manager

👻 Ghost score 0%

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Logo of Harvard Business Review

Harvard Business Review

201 - 500 employees

Founded 1922

📚 Education

📱 Media

🤝 Non-profit

Education • Media • Non-profit

Harvard Business Review is a globally recognized provider of management thinking and organizational best practices. As an affiliate of Harvard Business School, it operates as a not-for-profit organization under Harvard Business Publishing. Through its flagship magazine, books, digital content, and educational tools, Harvard Business Review empowers professionals by delivering rigorous insights and innovative solutions that enhance leadership and organizational performance.

📋 Description

• Drive revenue growth across Australia and New Zealand through new business acquisition, account expansion, customer retention, and increased adoption of Harvard Business Impact offerings • Lead growth by strengthening existing institutional engagement and developing new opportunities • Develop and execute market and account strategies across the higher education sector • Build and maintain a strong pipeline of opportunities • Lead consultative sales conversations positioning teaching materials, simulations, digital learning, and faculty development solutions • Identify customer needs, shape strategic opportunities, and convert them into commercial outcomes • Lead complex sales cycles from opportunity identification through negotiation and closure • Build trusted relationships with faculty, academic leaders, and institutional decision-makers • Act as a strategic advisor aligning solutions with institutional priorities, teaching objectives, and learning outcomes • Expand engagement within key accounts • Represent Harvard Business Impact through customer engagement, campus visits, and industry events • Partner with regional and global colleagues to deliver customer experience and accelerate growth • Contribute market insights, customer intelligence, and commercial recommendations to regional strategy

🎯 Requirements

• 8+ years of experience in consultative sales, strategic account management, or business development, with demonstrated responsibility for customer growth • Proven success managing complex buying cycles and building long-term client relationships • Demonstrated ability to engage and influence senior stakeholders • Strong communication, presentation, negotiation, and relationship management skills • Ability to operate independently in a dynamic and entrepreneurial environment • Experience using CRM platforms such as Salesforce and data-driven planning approaches • Ability to travel regularly across Australia and New Zealand • Preferred: experience within higher education, academic publishing, educational technology, executive education, professional learning, or related sectors • Preferred: understanding of the Australia and New Zealand higher education landscape • Preferred: existing relationships with universities, business schools, academic leaders, or educational decision-makers • Preferred: familiarity with teaching innovation, faculty development, digital learning, or curriculum-focused initiatives

🏖️ Benefits

• Competitive compensation and benefits package • Education reimbursement • Early-release Summer Fridays • Career development programs • Employee wellness programs • Inclusive, trust-based workplace culture

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