Atlassian Administrator

Job not on LinkedIn

🔥 0 minutes ago

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

HealthEdge

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2005

⚕️ Healthcare Insurance

☁️ SaaS

💳 Fintech

Healthcare Insurance • SaaS • Fintech

HealthEdge is a company that specializes in providing advanced solutions for healthcare payers through its HealthRules Solutions Suite. This suite includes a comprehensive digital claims administration processing system, care management workflow solutions, and payment integrity solutions, which aim to enhance operational efficiency and improve quality of care for health plans. By leveraging integrated technology and automation, HealthEdge helps health plans eliminate data silos, increase payment accuracy, and elevate member experience, thereby transforming the healthcare landscape for better collaboration and accessibility.

📋 Description

• Administer Jira Software, Jira Service Management, and Confluence in a cloud environment • Create and maintain Jira projects, boards, workflows, permission schemes, notification schemes, and screens under the guidance of senior team members • Configure and manage JSM service desk projects including request types, queues, SLA configurations, and portal settings • Manage Confluence spaces, page permissions, templates, and basic macros to support team knowledge management • Perform user and group management including account creation, license assignments, group membership, and access reviews • Process and fulfill Atlassian support requests from end users, maintaining SLA compliance in the team's JSM queue • Build and maintain native Jira and JSM automation rules for common workflows • Create and maintain dashboards, saved filters, and basic reports to support team and stakeholder visibility • Serve as a first point of contact for Atlassian support requests, resolving common configuration and usage questions • Assist with license usage tracking and reporting to support renewal planning

🎯 Requirements

• 2–4 years of hands-on Jira and Confluence administration experience in a corporate environment • Working knowledge of Jira Software project types, workflows, permission schemes, and issue configuration • Experience configuring and supporting Jira Service Management (JSM) service desk projects • Familiarity with Confluence space administration, page permissions, and content organization • Experience with native Jira automation rules • Strong attention to detail and organizational skills • Good written and verbal English communication skills • Ability to manage multiple concurrent requests and prioritize effectively • Familiarity with Atlassian Marketplace apps (ScriptRunner, Elements Connect, or similar) • Familiarity with Atlassian Intelligence or Rovo • Exposure to ITIL frameworks or service management best practices • Experience working with Atlassian Cloud (vs. Data Center/Server only)

🏖️ Benefits

• HealthEdge is an equal opportunity employer. • We are committed to workforce diversity and actively encourage all qualified persons to seek employment with us, including, but not limited to, racial and ethnic minorities, women, veterans and persons with disabilities.