Employee Experience Coordinator

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HelloKindred

WebsiteLinkedInAll Job Openings

201 - 500 employees

🎯 Recruiter

🤝 B2B

Recruitment • Marketing • B2B

HelloKindred is a global provider of marketing, creative, and digital talent, offering services that include both short and long-term contracts as well as direct hires. The company specializes in connecting businesses with creative and innovative talent through its vast pool of skilled professionals. HelloKindred emphasizes efficiency and cost-effectiveness in scaling global marketing efforts, offering both onshore and offshore services that enhance teams with design, content creation, and digital assets. By understanding client needs and fostering a culture of diversity and inclusion, HelloKindred delivers exceptional results through flexible staffing solutions tailored to modern business challenges.

📋 Description

• Manage end-to-end onboarding processes for employees across multiple global locations. • Prepare offer letters and employment documentation in accordance with local legal requirements. • Assemble, distribute, and track offer packages and supporting employment documents. • Verify receipt of signed offers, agreements, and restrictive covenants. • Accurately enter and maintain confidential employee information within HR systems. • Coordinate onboarding activities with People Operations, Talent Acquisition, Staffing Managers, Payroll, Finance, and other stakeholders. • Facilitate employee setup activities, including payroll, benefits, training, and related onboarding requirements. • Maintain employee records and ensure changes are reflected accurately and promptly within HR platforms. • Design, manage, and enhance onboarding journeys within employee experience platforms. • Coordinate and distribute welcome gifts to new employees. • Provide HR administrative support throughout the employee lifecycle, including onboarding, employee development, policy implementation, and offboarding activities. • Communicate bill rate and pay rate changes to relevant stakeholders and update systems accordingly. • Process program extensions and ensure employment contracts remain current and compliant. • Manage the preparation, completion, distribution, collection, and filing of contractual documents and client exhibits. • Maintain HR databases and ensure a high level of data accuracy and integrity. • Research and monitor employment and recruitment legislation across relevant jurisdictions. • Support compliance with applicable privacy and employment regulations, including POPIA and GDPR. • Assist with operational requirements affecting employees and associates globally. • Generate standard reports and support training administration activities. • Maintain employee files and employment documentation. • Respond to employee inquiries in a professional, timely, and helpful manner. • Organize and maintain agendas for recurring staffing and operational meetings. • Conduct employment verification requests through calls, letters, and written confirmations. • Prepare and issue employment-related administrative and travel letters as required. • Identify opportunities to improve employee experience and HR operational processes. • Handle sensitive employee information with the highest level of confidentiality.

🎯 Requirements

• Experience supporting employee lifecycle administration, onboarding, and HR operations. • Experience coordinating onboarding activities across multiple stakeholders and functions. • Knowledge of employment documentation, contract administration, and employee record management. • Familiarity with HRIS platforms and employee onboarding systems. • Understanding of employment legislation, compliance requirements, and data privacy regulations, including POPIA and GDPR. • Strong verbal communication skills with the ability to engage effectively across all organizational levels. • Strong written communication skills with the ability to simplify complex information and provide clear guidance. • Excellent organizational and time management skills with the ability to manage multiple priorities simultaneously. • Demonstrated problem-solving skills and the ability to work through issues independently and logically. • Sound judgment and decision-making abilities supported by facts and data. • High attention to detail and commitment to accuracy. • Ability to work effectively with individuals from diverse cultures, backgrounds, and geographies. • Strong interpersonal skills with a high degree of empathy and professionalism. • Proven ability to maintain confidentiality when handling sensitive employee and business information. • Demonstrated accountability and ownership of assigned responsibilities. • Adaptability and flexibility within a fast-paced, evolving environment. • Continuous improvement mindset with the ability to identify and implement process enhancements. • Commitment to delivering a high-quality employee experience.

🏖️ Benefits

• Flexible work arrangements