Retail Package Sales Training Manager

Job not on LinkedIn

🕒 May 9

🎸 Tennessee – Remote

🎸 Tennessee – Remote

💵 $85k / year

⏰ Full Time

🟢 Junior

📚 Learning and Development

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Hilton Grand Vacations

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1992

👥 B2C

💰 Post-IPO Debt on 2024-11

B2C • Travel • Hospitality

Hilton Grand Vacations is dedicated to delivering exceptional vacation experiences to guests around the world. With a focus on creating unforgettable moments, Hilton Grand Vacations offers access to beautiful vacation locations, allowing guests to reconnect with loved ones while enjoying their travels. The company emphasizes a vibrant work environment and is committed to professional development through internships and various career opportunities in hospitality and guest services.

📋 Description

• Lead the training and development support for the Package Sales program • Focus on Retail Package Sales managers' leadership development • Execute training roadmap and certification process • Deliver training on site and via virtual distance learning technology • Evaluate and communicate program effectiveness by measuring learning outcomes • Facilitate in-person and virtual training programs including Leadership Development programs • Conduct onsite visits to assess training delivery and consistency • Manage LMS Administration activities • Collaborate with business leaders to create training strategies

🎯 Requirements

• Bachelor’s Degree or Equivalent Work Experience • Bilingual, English and Spanish strongly preferred • Successful store manager for retail or similar experience • Record of consistent above budget sales performance • Demonstrated ability to build and maintain a full sales staff • Established record of developing direct reports for promotion • One-year of sales training • One-year leadership training experience (preferred, yet not required) • Ability to independently prioritize multiple projects at different locations • Ability to conduct research, gather information for trend analysis • High Quality scores as measured by Medallia, alert percentage, refund rate, and package net VPG performance • Strong communication and facilitation skills • Excellent written and verbal communication skills

🏖️ Benefits

• Health insurance • Professional development programs • Paid time off • Flexible work arrangements