Product Training Specialist

🕒 May 1

🇺🇸 United States – Remote

💵 $64.5k - $129.5k / year

⏰ Full Time

🟢 Junior

📚 Learning and Development

🚫👨‍🎓 No degree required

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Carrier

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1915

⚡ Energy

🚗 Transport

🔧 Hardware

Energy • Transport • Hardware

Carrier is a global leader in building and cold chain solutions, dedicated to innovation in creating healthy, safe, sustainable, and intelligent environments. The company is involved in HVAC and refrigeration systems and focuses on promoting the health and safety of indoor spaces and preserving the global supply of food and medicine through its advanced technologies. Carrier is also committed to addressing climate change and collaborates with partners to drive sustainability and energy efficiency in infrastructure. By exploring smart building solutions and energy resiliency, Carrier is making strides towards a net zero future.

📋 Description

• Provide training and support to develop and grow Carrier distribution throughout North America • Require travel (1-2 weeks a month) to Carrier Distributors to educate their employees and customers on the design, installation, and maintenance of the i-Vu® solutions we offer • Conduct training at the Training Center in Kennesaw, GA for the Carrier channel • Perform training for various levels of users, installers, and engineers of Carrier’s i-Vu® control system, hardware, and software • Create an open learning atmosphere for students of all HVAC, DDC, and energy management levels • Comprehend and develop task-based exercises around highly technical content

🎯 Requirements

• High School or GED • 1+ years of experience in presenting, educating, or training in a technical industry • 1 week travel per month within the United States • Valid Driver License • Training experience in HVAC, Building Automation Systems, or DDC (Direct Digital Controls) field • Understand the equipment used in a control system i.e., Hardware, Networks and Software and comfortable with technical subject matter • Understand mechanical, electrical, and lighting systems that commercial controls would interact with • Demonstrated experience in hosting complex learning solutions • English written and verbal communication skills • Spanish or French will be an advantage • Professionalism and credibility • Problem-solving and business acumen skills • Consulting capability with solid interpersonal, presentation and facilitation skills • Coaching and mentoring others and challenge/influence peers and customers • Understand instructional design theories, methodologies and best practices; i.e., interactive teaching methods and speak proficiently to an audience • Proficiency in Microsoft Office (Word, PowerPoint, Excel, SharePoint) • Project management skills and deadline orientated • Utilize Learning Management Systems (LMS) for eLearning distribution • Carrier i-Vu® or Automated Logic WebCTRL® product specific knowledge and application knowledge

🏖️ Benefits

• Health Care Benefits : Medical, Dental, Vision; Wellness incentives • Retirement Benefits • Time off and Leave : Paid vacation days, up to 15 days; paid sick days, up to 5 days; paid personal leave, up to 5 days; paid holidays, up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty leave; military leave; purchased vacation • Disability : Short-term and long-term disability • Life Insurance and Accidental Death and Dismemberment • Tax-Advantaged Accounts: Health Savings Account; Health Care Spending Account; Dependent Care Spending Account • Tuition Assistance