DevOps Manager

April 19

Higher Logic

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Some people connect businesses to people. Others connect people to people. We do both. #AllTogether

associations • customer communities • franchises • mobile • non-profit organizations

201 - 500

💰 $55M Private Equity Round on 2016-09

Description

• Lead a team of engineers and foster development through hiring, coaching, mentoring, and hands-on collaboration. • Champion for DevOps principles, practices, and adoption across Engineering. • Collaboratively manage the backlog, either for their own team or for the whole department in conjunction with peer team leads and functional leader. • Responsible for working agreement (and schedule) for teammates, including time off and on-call rotation. • Manage and monitor our cloud infrastructure and systems. • Design, build and maintain the backend management systems that control our network of customer instances. • Troubleshoot problems and malfunctions with the hosted service. • Design and configure continuous integration and deployment pipelines for on-premises and cloud applications. • Work with Developers and Support to continuously improve uptime of hosted service. • Collaborate, coordinate, and support the InfoSec team to ensure compliance with the Higher Logic ISO 27001 Information System Management System policies in support of maintenance of our SOC2 Type 2 certification. • Build and improve Infrastructure dashboards to promote visibility throughout the organization. • Share on-call responsibilities with the rest of the team. • Establish a culture of high velocity, transparency, and continuous improvement. • Conduct all business in accordance with Higher Logic policies and procedures. • All other duties as assigned

Requirements

• Minimum of five years’ experience in a management role within a software development or operations organization. • Minimum of seven years combined experience in software development with a scripting language like PHP, Python, or Bash. • Minimum of two years’ experience working in a leadership role within a software development organization using cloud technology. • Minimum of two years’ experience working in a leadership role at an organization using DevOps principles and practices.

Benefits

• 11 paid holidays • Generous Accrued Time Off increasing with years of service • Generous paid sick time • Annual day of service