Sales & Auction Consignment Specialist, Comics

🕒 May 5

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Hip eCommerce

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2016

🛍️ eCommerce

🏪 Marketplace

💰 Series B on 2022-07

eCommerce • Marketplace • Collectibles

Hip eCommerce is a company that specializes in creating dedicated marketplaces for collectibles. Built from the ground up for specific communities, Hip eCommerce connects buyers and sellers of collectibles such as stamps, postcards, and comic books. Their marketplaces provide tailored services, including advanced search capabilities and various seller tools to foster engagement and growth within the collectibles community. The company's mission is to re-imagine eCommerce for collectibles by revolutionizing how collectors connect and trade, ultimately modernizing the collectibles market for the 21st century.

📋 Description

• Inbound Consignment Lead Management: Manage the Inbound Consignment Leads Pipeline effectively, ensuring a smooth journey for leads from showing initial interest to successful auction consignment. • Multi-Channel Lead Engagement: Engage with potential clients through email, text, and phone, providing guidance at each stage of the pipeline to facilitate progress through the funnel. • Lead Conversion: Utilize your persuasive communication skills to introduce leads to the benefits of our auction consignment service and the My Collection: Comic Scanner app. • Auction Estimates Assistance: Assist in providing auction estimates to leads and support the online auction process. • Marketing Support: Collaborate with the Marketing department to help promote auction events, aiming to improve visibility, reach, and auction results. • Resource Coordination: Assist in planning and managing resources to efficiently handle leads and coordinate auctions, engaging with clients as needed. • Auction Event Support: Help in organizing and managing auction events, ensuring they run smoothly and efficiently. • Customer Inquiry Response: Address and manage inbound inquiries from customers about consigned auction events, focusing on comic-related questions to maintain high customer satisfaction. • Comic Book Appreciation: Apply your growing knowledge of comic books to offer assistance, aiming to enhance the credibility and appeal of our service through informed discussions.

🎯 Requirements

• Client-Focused Approach: You prioritize creating positive client experiences with a willingness to learn. • Emerging Sales Skills: You are developing your sales skills and are keen on learning how to convert leads into clients by emphasizing the value of our services. • CRM Familiarity: Open to learning and becoming proficient in Customer Relationship Management systems, with a focus on converting leads. • Task Management: You are capable of managing tasks effectively, showing potential for handling comic book-related sales interactions in a fast-paced environment. • Organizational Skills: Your organized approach enables you to manage responsibilities efficiently, with a readiness to improve processes and contribute to the team's success. • Adaptability and Eagerness to Learn: You are adaptable and eager to learn about the comic book sales and auction industry, staying informed about trends and market shifts. • Comic Book Enthusiast: While an encyclopedic knowledge of comic books is not required, a genuine interest in and basic understanding of the comic book industry, including mainstream and less well-known titles, is important. You should be willing to learn and engage in discussions about comic books, contributing to client trust and service credibility. • Consignment Reporting: You will assist in tracking and managing consigned items, ensuring detailed reports are maintained for each consignment. This includes documenting sales, updating inventory, and collaborating with team members to ensure accurate and timely reporting for both clients and internal records.