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Dental Scheduling Virtual Assistant

Job not on LinkedIn

🔥 0 minutes ago

🇿🇦 South Africa – Remote

💵 $900 - $1.2k / month

⏰ Full Time

🟡 Mid-level

🟠 Senior

👨‍💼 Executive Assistant

Where this job comes from

Posted on HireHawk's careers page, not through a job board

First seen by Remote Rocketship 0 minutes ago

Logo of HireHawk

HireHawk

11 - 50 employees

💼 Consulting

📦 Logistics

📣 Marketing

Consulting • Logistics • Marketing

HireHawk is a recruitment service that specializes in building fully vetted global teams for companies, significantly reducing hiring costs by up to 80%. They provide a comprehensive solution encompassing planning, sourcing, vetting, hiring, payroll management, and compliance, all designed to streamline the hiring process. HireHawk also focuses on optimizing the candidate experience with extensive screening, rapid sourcing, and competitive compensation packages, ensuring that every hire meets the specific needs of their clients.

📋 Description

• Own the daily outreach process for outstanding treatment plans and overdue re-care patients from report to booked appointment • Pull and work outstanding treatment and re-care reports from the practice management system every working day • Complete an initial target of 40-60 quality outbound call attempts per day while maintaining a warm, patient-focused experience • Follow up consistently with patients who do not book on the first attempt • Schedule outstanding treatment and re-care appointments accurately based on practice availability and patient needs • Use the practice's internet-based phone system so outbound calls appear to come directly from the dental office • Maintain a clear daily activity report covering patients contacted, re-care appointments scheduled, and outstanding treatment plans scheduled • Keep outreach lists organized and make progress and results visible to the practice owner • Participate in regular update meetings with the practice owner and two front-office coordinators • Represent the pediatric practice with friendly, professional, and family-focused communication

🎯 Requirements

• Proven dental-office experience scheduling outstanding treatment plans and re-care or recall appointments from practice management reports • Demonstrated track record of turning outbound patient follow-up into booked appointments • Confidence completing 40-60 quality outbound call attempts per day and following patients consistently until there is a clear outcome • Ability to work full-time Monday through Friday, 8:00 AM-5:00 PM Central Time • Ability to start as soon as possible • Comfort learning and working independently in cloud-based dental practice management software and internet phone systems • Reliable home-office setup with backup internet and power • Willingness to participate in HireHawk's standard activity monitoring during working hours • Experience using Curve Dental Software is nice to have • Experience with another dental practice management platform is nice to have if Curve Dental has not been used

🏖️ Benefits

• Fully remote environment • Structured onboarding • Clear expectations • Outcomes-first culture • Reliable home-office setup with backup internet and power • Standard activity monitoring during working hours

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