Senior Account Manager

🔥 0 minutes ago

🌐 South Africa, Colombia, +2 more countries – Remote

🇿🇦 South Africa – Remote 🇨🇴 Colombia – Remote 🇲🇽 Mexico – Remote 🇵🇪 Peru – Remote

⏰ Full Time

🟠 Senior

💰 Account Manager

👻 Ghost score 25%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Hire Overseas

WebsiteLinkedInAll Job Openings

1 - 10 employees

Founded 2023

💼 Consulting

📣 Marketing

📦 Logistics

Consulting • Marketing • Logistics

Hire Overseas is a recruitment agency that specializes in connecting businesses with top-tier overseas talent. By focusing on a range of roles from technical and design fields to marketing and administrative support, Hire Overseas aims to streamline operations and boost productivity for its clients while offering significant cost savings. The company prioritizes quality by accepting less than 1% of global hires, ensuring that only exceptional candidates are placed in various remote positions.

📋 Description

• Own client relationships and internal team coordination for a B2B GTM content studio • Serve as senior point of contact for a portfolio of B2B client accounts • Lead weekly client sync calls with agendas, updates, and follow-through • Anticipate and proactively address client concerns, delivery risks, and relationship friction • Translate client feedback and strategic direction into internal briefs and action items • Manage the internal team's weekly task list and track deliverables • Coordinate content, strategy, and production teams • Maintain visibility into active workstreams and catch issues before client delivery • Hold the team accountable to timelines, quality standards, and client expectations • Track projects across active client programs, including status, action items, and next steps • Build and maintain scalable account-management processes • Document client requirements, decisions, and program changes • Escalate risks, dependencies, and blockers to leadership with recommended actions • Prepare weekly status updates and program performance summaries • Maintain client communication cadence and provide progress updates

🎯 Requirements

• Proven senior-level experience in account management, client success, or project management in a B2B services or agency environment • Exceptional spoken and written English communication skills • Ability to manage multiple client accounts and internal workstreams simultaneously • Proactive problem identification and resolution • Ability to coordinate a team's weekly output and hold people accountable to deadlines and quality standards • Polished, professional, and responsive client-facing communication style • Updated resume • Short Loom video (1 to 2 minutes) introducing yourself and describing relevant experience • Loom video explaining how you handled a client deliverable at risk • Only candidates who submit a Loom video will proceed to the next hiring stage

🏖️ Benefits

• Paid Time Off in accordance with company policy • Observance of Holidays per company guidelines • 100% remote setup • USD payment, bi-monthly (every 15th and 30th) • Availability during US business hours • Senior client-facing role with ownership over program delivery, client retention, and team performance