Virtual Assistant – Outreach and Engagement

🔥 1 minute ago

🇿🇦 South Africa – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👨‍💼 Executive Assistant

👻 Ghost score 25%

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Logo of Hire Overseas

Hire Overseas

1 - 10 employees

Founded 2023

💼 Consulting

📣 Marketing

📦 Logistics

Consulting • Marketing • Logistics

Hire Overseas is a recruitment agency that specializes in connecting businesses with top-tier overseas talent. By focusing on a range of roles from technical and design fields to marketing and administrative support, Hire Overseas aims to streamline operations and boost productivity for its clients while offering significant cost savings. The company prioritizes quality by accepting less than 1% of global hires, ensuring that only exceptional candidates are placed in various remote positions.

📋 Description

• Own high-volume outbound member texting for a travel membership company whose members are primarily college students • Send outbound texts to a large volume of members using approved messaging patterns and base templates • Personalize messages so they feel timely, human, and casual rather than copied and pasted • Review recent message history before sending to avoid repetitive styles or tones • Notice recent or upcoming travel and planning stage to choose the best message variation • Move through a high number of conversations quickly while staying accurate and detail-oriented • Read member conversations regularly to build familiarity and judgment • Follow messaging guidance while making smart small adjustments when needed • Escalate unusual, high-stakes, or unclear situations rather than guessing • Match a casual, upbeat tone that resonates with a college-aged audience • Complete application, prequalifying questions, video introduction, role-specific assessment if applicable, recruitment interview, executive interview, client interview, and background/reference check

🎯 Requirements

• Excellent written English with a strong feel for natural, casual US texting language • Genuinely plugged into current social media, pop culture, and communication styles that resonate with college students • Ability to move through high volumes of conversations efficiently without becoming careless • Comfortable with repetitive communication work at pace without losing quality or tone • Strong memory for prior messages and context across conversations • Reliable, organized, and consistent, with good judgment on when to ask versus act • Prior experience in customer communication, outreach, texting-based support, or inbox management is nice to have • Familiarity with travel, membership, or subscription-based businesses is nice to have • Experience personalizing outreach at scale is nice to have • Active presence on TikTok, Instagram, or X is nice to have • Updated resume required for application • 1–2 minute Loom video required for application • Candidates must submit a Loom video to proceed to the next step

🏖️ Benefits

• Paid Time Off • Holiday observance per company policy • 100% remote work • Full-time employment • Preferred overlap with EST hours • Clear path to expanded responsibilities including inbound support and broader member success work as trust is built

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