Customer Success Manager (English speaking)

March 15

Jooble

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Jooble — is a global product-based IT company which operates in 69 countries.

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Description

• Development of long-term and mutually beneficial relationships with customers that leads to increasing budgets and revenue • Assistance in developing the client’s project — analysis, creation of the development strategy, and selection of the most effective tools • Helping every client to get the best results while working with the platform, analyzing their needs based on profiles (business specifics, roles, goals and expectations) and research • Consulting clients on the use of services • Generating ideas and finding solutions individually for every client which will bring the best results

Requirements

• Experience in building effective communication and negotiating with clients/partners/users from 1 year • English language proficiency not lower than Upper Intermediate • Independence, well-developed communication skills • Listening skills, presentation and counselling skills • Empathy and enjoyment of helping people • Basic understanding of PPC advertising products • Experience in making decisions based on numbers • Proactivity and hands-on mentality to help develop product and internal processes

Benefits

• Work from anywhere • Flexible working hours • Education covered • Health insurance provided • Mental health support • 24 days annual leave • Paid sick days • Additional sick days without a medical certificate • Positive work culture • Fundraisings organized for supporting Ukraine