IT Support Specialist

Job not on LinkedIn

🔥 13 hours ago

🇩🇪 Germany – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💻 IT Support

👻 Ghost score 22%

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🗣️🇩🇪 German Required

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Logo of Hörmann

Hörmann

5001 - 10000 employees

Founded 1935

🏗️ Construction

👥 B2C

🛒 Retail

Construction • B2C • Retail

Hörmann is a family-owned business specializing in the production of quality products for residential construction, including garage doors, doors for residential use, drives, smart home systems, and storage systems. The company is committed to sustainability and offers CO2-neutral options for its products, ensuring a reduced environmental impact.

📋 Description

• Ensure the reliable operation of automated warehouse solutions • Participate in a rotating 24/7 on-call schedule • Maintain and update applications • Help establish and further develop service processes using Jira Service Management and, in the future, Confluence • Contribute to modern deployment processes and monitoring solutions • Support the implementation of new technologies, including in the field of AI • Work closely with internal departments and international customers • Support on-site go-lives before assuming on-call responsibilities • Gain first-hand knowledge of systems and customer environments

🎯 Requirements

• Good knowledge of hardware and software • Practical experience in IT support or systems operations • Knowledge of Oracle environments and SQL is an advantage but not required • Ideally, experience with deployment processes, monitoring systems, or comparable IT operations environments • Interest in automated processes, technical systems, and intralogistics • Structured, reliable, and service-oriented approach to work • Strong team player with confident communication skills when working with customers and colleagues • Good command of German and English

🏖️ Benefits

• Rotating 24/7 on-call schedule with predictable planning • Flexible remote work from home or while traveling • Long-term career prospects in a stable, close-knit company environment • Access to a wide range of professional development opportunities and the internal “HÖRMANN Lernwelten” learning platform • Open and collaborative working culture with flat hierarchies • Company pension scheme through the “HÖRMANN Rente” • Company bike leasing program (JobRad) • Additional attractive employee benefits • Complimentary coffee, soft drinks, and fruit in the offices

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