Account Manager

🕒 April 20

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Hostaway

WebsiteLinkedInAll Job Openings

51 - 200 employees

☁️ SaaS

🏠 Real Estate

SaaS • Travel • Real Estate

Hostaway is a comprehensive vacation rental management software that assists property managers in streamlining and automating every aspect of their business. Founded in 2015, the company offers a range of features to enhance property management efficiency, including channel management, automated messaging, dynamic pricing, and financial tracking. Hostaway integrates with major online travel agencies like Airbnb, Vrbo, and Booking. com, and provides a centralized dashboard for managing bookings, guest communications, and operations. Known for its robust API, Hostaway enables custom integrations and is trusted by thousands of property managers globally. It boasts award-winning 24/7 customer support and a suite of tools designed to scale with businesses from a few to thousands of listings. Hostaway is ideal for vacation rental managers looking to expand their reach, increase bookings, and optimize their property management processes.

📋 Description

• Own and exceed monthly and quarterly ARR targets by driving the adoption of key add-on products such as Dynamic Pricing, Smart Locks, QuickBooks Online (QBO), and Insurance. • Collaborate with regional CSMs (for Mid-Market/Enterprise) to identify expansion opportunities within their portfolios. • Act as the commercial expert, leading the sales cycle for add-ons and upsells identified by the CS team. • Maintain a high-integrity, accurate forecast and pipeline in Salesforce. • Manage a high volume of opportunities simultaneously, with clear next steps and close dates. • Execute targeted outbound campaigns, making large quantities of calls, emails, and demos daily to a global portfolio of existing customers to generate new expansion pipelines. • Lead discovery calls, product demonstrations, and commercial negotiations, effectively overcoming objections to close deals. • Manage the commercial aspects of the customer relationship post-sale. • Develop and execute targeted business strategies for your portfolio, managing the full sales process from initial scoping to contract closure with operational rigor. • Act as a crucial feedback loop to the Product, Marketing, and Sales teams, sharing insights from customer conversations to inform product strategy and go-to-market motions.

🎯 Requirements

• 3+ years of experience in a quota-carrying, closing role within the SaaS industry, such as Account Management or Inside Sales • A proven and verifiable track record of meeting and exceeding revenue targets (ARR/NRR). • Highly organized and able to manage a high volume of opportunities and outbound activities in a structured manner. • A growth mindset with the ability to navigate a rapidly evolving tech environment, demonstrating flexibility in response to new challenges and opportunities. • Strong proficiency with CRM software (Salesforce is highly preferred) for pipeline management, forecasting, and activity logging. • A motivated, self-starter mentality, comfortable and energized by a high-volume outbound sales environment. • A background working with SaaS contracts, co-terming, and renewal management. • Nice to have: Experience in the short-term rental or travel tech space, with an understanding of Property Management Software (PMS) and Online Travel Agencies (OTAs), is a significant plus.

🏖️ Benefits

• Competitive Compensation: We offer competitive pay based on market rates in the country of the applicant. • 100% Remote: Enjoy the freedom to work from anywhere within your country of residence—be it a co-working space, your home office, or even your dining room table. • Equity: Every role in our company comes with valuable stock options in a fast-growing and profitable company. • Values-Driven Leadership: Our Core Values are not just words we’ve written to make us feel good. • Professional Growth: Our rapid growth offers unparalleled learning and development opportunities, along with a multitude of career advancement opportunities. • Annual Paid Leave: The specific amounts vary by country and are aligned with country and/or contract-specific norms. • Geographic Specific Benefits: As an international employer, we offer different country-specific benefits such as Health Insurance and Pensions in countries where these perks are customary. • Dynamic Team Culture: As a global company with team members in over 40 countries, our diverse and international culture fuels our innovation and creativity, providing a key pillar to our success.