Senior Partner Success Manager, Airline & Car Rental Partnerships

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Hotel Engine

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2018

🛍️ eCommerce

🚗 Transport

💰 $65M Series B on 2021-12

eCommerce • Transport • Travel

Hotel Engine is a powerful platform that simplifies business travel by allowing companies to easily book, manage, and save on travel needs. The platform offers access to over 750,000 hotels globally, enabling seamless reservations for various group sizes, from small teams to large corporate events. With features like centralized reporting, flexible payment options, and dedicated support, Hotel Engine aims to streamline the travel experience for both organizations and individual travelers, ensuring significant savings in time and money.

📋 Description

• Manage a portfolio of airline and car rental partner accounts, serving as the primary operational point of contact • Monitor partner performance against KPIs (coverage, attach rates, booking volume, margin) and proactively identify and address underperformance • Coordinate cross-functionally with Product, Engineering, Pricing, and Operations to resolve partner issues and unblock activation • Support the Sr. Director in commercial negotiations by preparing materials, tracking deal terms, and managing follow-through • Own the partner cadence: QBRs, performance reviews, check-ins, and escalation processes • Maintain accurate partner records, contract documentation, and pipeline tracking • Track industry trends across airline distribution, connectivity, and car rental commercial models to inform partner conversations • Identify upsell and expansion opportunities within existing partnerships and surface them with clear recommendations • Drive partner onboarding and activation for new agreements, ensuring smooth handoff from signed deal to live integration

🎯 Requirements

• 4–7 years of experience in airline partnerships, distribution, account management, or supply operations within travel or travel tech • Working knowledge of airline distribution models (GDS, NDC, ancillaries, fare structures) and/or car rental commercial constructs • Strong organizational and project management skills - can manage multiple partner workstreams simultaneously without dropping balls • Clear, professional written and verbal communication skills suited to external partner-facing interactions • Comfort working cross-functionally with Product, Engineering, and Operations teams • Commercial awareness - understands how partnerships translate to coverage, revenue, and customer experience • Detail-oriented with strong follow-through on action items and commitments.

🏖️ Benefits

• Competitive base pay tied to role and experience, with opportunities for bonuses, commissions, and equity. • Check out our full list at engine.com/culture.