
11 - 50 employees
Founded 2015
đ¨ Hospitality
âď¸ Travel
đź Consulting
Hospitality ⢠Travel ⢠Consulting
Hotelbird is a hospitality technology company that provides a SaaS platform to digitize the hotel guest journey. Its products enable online check-in/out, contactless and legal-compliant guest registration, mobile door opening, in-app payments, digital guest directories, and guest communication. Hotelbird focuses on integrations with property management systems (PMS), electronic locking systems and payment providers to deliver end-to-end digital Guest Experience solutions for hotel chains, independent hotels and serviced apartments.
đ October 29
đŠđŞ Germany â Remote
â° Full Time
đĄ Mid-level
đ Senior
đ Pre-sales Engineer
đť Ghost score 23%
đŁď¸đŠđŞ German Required
Where this job comes from
Posted on Hotelbird's careers page â, not through a job board
First seen by Remote Rocketship October 29

11 - 50 employees
Founded 2015
đ¨ Hospitality
âď¸ Travel
đź Consulting
Hospitality ⢠Travel ⢠Consulting
Hotelbird is a hospitality technology company that provides a SaaS platform to digitize the hotel guest journey. Its products enable online check-in/out, contactless and legal-compliant guest registration, mobile door opening, in-app payments, digital guest directories, and guest communication. Hotelbird focuses on integrations with property management systems (PMS), electronic locking systems and payment providers to deliver end-to-end digital Guest Experience solutions for hotel chains, independent hotels and serviced apartments.
⢠Analyze customer requirements after the initial demo and assess technical feasibility. ⢠Analyze use cases and distinguish between projects closely aligned with standard functionality and those involving custom technical requirements. ⢠Deliver complex demos, discuss specific use cases, and analyze technical interfaces. ⢠Plan and manage larger customer projects and coordinate rollouts. ⢠Work closely with Sales, Customer Success, and Product & Engineering. ⢠Support technical implementations and onboarding for specialized setups, integrations, or partner solutions. ⢠Evaluate integration options with PMS systems, APIs, and digital access solutions. ⢠Develop solution approaches and prepare the technical foundations for proposals. ⢠Translate customer requirements into clear technical specifications and coordinate alignment with relevant teams. ⢠Feed structured customer feedback into ongoing product development.
⢠Strong technical understanding in a SaaS environment. ⢠Knowledge of interfaces and integrations. ⢠Experience with PMS systems, APIs, or digital access solutions is a plus. ⢠Understanding of hotel operations. ⢠Experience in technical consulting, project management, or a comparable role at the intersection of customers, sales, and product development. ⢠Clear, structured communication skills and the ability to explain complex technical concepts in an accessible way. ⢠Independent, solution-oriented approach and willingness to take ownership. ⢠Ability to oversee complex projects, work in a structured manner, and use tools such as Kanban boards. ⢠Enjoyment of cross-functional collaboration and translating technical challenges into concrete outcomes.
⢠Meaningful technology: Shape digital solutions that make hotel teamsâ day-to-day work easier and improve the guest experience. ⢠Ownership and room to make an impact: Contribute your ideas, make decisions within your area of responsibility, and actively help develop our solutions. ⢠Equal-footing collaboration: Join an open and respectful team with short decision-making paths, direct communication, and mutual support. ⢠Flexible working hours and the option to work remotely. ⢠Professional development: Expand your technical expertise, explore new technologies, and work on a diverse range of customer projects. ⢠Team events, company celebrations, and shared experiences. ⢠Free drinks and fresh fruit.
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