Pre-Sales Consultant / Sales Engineer

🕒 October 29

🇩🇪 Germany – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔍 Pre-sales Engineer

🗣️🇩🇪 German Required

Where this job comes from

Posted on Hotelbird's careers page ↗Hotelbird's careers page, not through a job board

First seen by Remote Rocketship October 29

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Logo of Hotelbird

Hotelbird

11 - 50 employees

Founded 2015

🏨 Hospitality

✈️ Travel

💼 Consulting

Hospitality • Travel • Consulting

Hotelbird is a hospitality technology company that provides a SaaS platform to digitize the hotel guest journey. Its products enable online check-in/out, contactless and legal-compliant guest registration, mobile door opening, in-app payments, digital guest directories, and guest communication. Hotelbird focuses on integrations with property management systems (PMS), electronic locking systems and payment providers to deliver end-to-end digital Guest Experience solutions for hotel chains, independent hotels and serviced apartments.

📋 Description

• Analyze customer requirements after the initial demo and assess technical feasibility. • Analyze use cases and distinguish between projects closely aligned with standard functionality and those involving custom technical requirements. • Deliver complex demos, discuss specific use cases, and analyze technical interfaces. • Plan and manage larger customer projects and coordinate rollouts. • Work closely with Sales, Customer Success, and Product & Engineering. • Support technical implementations and onboarding for specialized setups, integrations, or partner solutions. • Evaluate integration options with PMS systems, APIs, and digital access solutions. • Develop solution approaches and prepare the technical foundations for proposals. • Translate customer requirements into clear technical specifications and coordinate alignment with relevant teams. • Feed structured customer feedback into ongoing product development.

🎯 Requirements

• Strong technical understanding in a SaaS environment. • Knowledge of interfaces and integrations. • Experience with PMS systems, APIs, or digital access solutions is a plus. • Understanding of hotel operations. • Experience in technical consulting, project management, or a comparable role at the intersection of customers, sales, and product development. • Clear, structured communication skills and the ability to explain complex technical concepts in an accessible way. • Independent, solution-oriented approach and willingness to take ownership. • Ability to oversee complex projects, work in a structured manner, and use tools such as Kanban boards. • Enjoyment of cross-functional collaboration and translating technical challenges into concrete outcomes.

🏖️ Benefits

• Meaningful technology: Shape digital solutions that make hotel teams’ day-to-day work easier and improve the guest experience. • Ownership and room to make an impact: Contribute your ideas, make decisions within your area of responsibility, and actively help develop our solutions. • Equal-footing collaboration: Join an open and respectful team with short decision-making paths, direct communication, and mutual support. • Flexible working hours and the option to work remotely. • Professional development: Expand your technical expertise, explore new technologies, and work on a diverse range of customer projects. • Team events, company celebrations, and shared experiences. • Free drinks and fresh fruit.

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