Hugo
1001 - 5000 employees
Founded 2017
🤝 B2B
🤖 Artificial Intelligence
🌍 Social Impact
B2B • Artificial Intelligence • Social Impact
Hugo is a business process outsourcing (BPO) company that specializes in digital and AI-powered operations, omnichannel customer support, and trust & safety services for large technology and media companies. Founded in 2017 and employing thousands across Africa and other regions, Hugo focuses on hiring and training university-educated African youth, providing workforce development and career growth through programs like Hugo Academy while delivering enterprise-grade customer experience solutions. The company emphasizes social impact by expanding access to meaningful digital-economy jobs across the continent.
Account Executive – CX, BPO
🕒 April 9
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Hugo
1001 - 5000 employees
Founded 2017
🤝 B2B
🤖 Artificial Intelligence
🌍 Social Impact
B2B • Artificial Intelligence • Social Impact
Hugo is a business process outsourcing (BPO) company that specializes in digital and AI-powered operations, omnichannel customer support, and trust & safety services for large technology and media companies. Founded in 2017 and employing thousands across Africa and other regions, Hugo focuses on hiring and training university-educated African youth, providing workforce development and career growth through programs like Hugo Academy while delivering enterprise-grade customer experience solutions. The company emphasizes social impact by expanding access to meaningful digital-economy jobs across the continent.
📋 Description
• Drive new customer acquisition for Hugo’s CX and BPO services • Own net new revenue generation for Hugo’s CX and BPO services • Build and execute outbound account strategies targeting mid market and hypergrowth companies • Develop and manage a strong pipeline of qualified opportunities through outbound sales activity • Own the entire sales process from first conversation through contract execution • Lead pricing discussions, negotiations, and contract execution • Develop a strong understanding of customer support and operational outsourcing trends • Build credibility with prospects as a knowledgeable advisor on modern CX delivery models
🎯 Requirements
• Experience selling BPO, CX outsourcing, or similar operational services • Proven success in a quota carrying sales role focused on net new business • Strong outbound prospecting and account development capabilities • Experience selling to mid market or hypergrowth companies in the United States
🏖️ Benefits
• A flexible, remote-first work environment with strong operational support • Meaningful autonomy and ownership over high-impact deals • Competitive compensation with uncapped upside • The opportunity to sell services that create long-term value for clients and their teams
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