
1001 - 5000 employees
Founded 2017
🤝 B2B
🤖 Artificial Intelligence
🌍 Social Impact
B2B • Artificial Intelligence • Social Impact
Hugo is a business process outsourcing (BPO) company that specializes in digital and AI-powered operations, omnichannel customer support, and trust & safety services for large technology and media companies. Founded in 2017 and employing thousands across Africa and other regions, Hugo focuses on hiring and training university-educated African youth, providing workforce development and career growth through programs like Hugo Academy while delivering enterprise-grade customer experience solutions. The company emphasizes social impact by expanding access to meaningful digital-economy jobs across the continent.
🕒 April 9
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1001 - 5000 employees
Founded 2017
🤝 B2B
🤖 Artificial Intelligence
🌍 Social Impact
B2B • Artificial Intelligence • Social Impact
Hugo is a business process outsourcing (BPO) company that specializes in digital and AI-powered operations, omnichannel customer support, and trust & safety services for large technology and media companies. Founded in 2017 and employing thousands across Africa and other regions, Hugo focuses on hiring and training university-educated African youth, providing workforce development and career growth through programs like Hugo Academy while delivering enterprise-grade customer experience solutions. The company emphasizes social impact by expanding access to meaningful digital-economy jobs across the continent.
• Own net new revenue generation for Hugo’s sales outsourcing services • Build and execute strategic account plans across the timeshare, cruise, and vacation ownership industries • Develop relationships with senior sales leaders responsible for high volume B2C sales teams • Lead complex enterprise sales processes from first engagement through contract close • Conduct deep discovery to understand conversion challenges, staffing needs, and operational inefficiencies • Design multi year outsourcing partnerships that improve revenue performance and sales efficiency • Build large strategic deals with long term partnership potential • Develop deep expertise in the vacation ownership and travel industries • Build relationships across the ecosystem of companies involved in timeshare and cruise sales • Represent Hugo at industry conferences, events, and leadership gatherings
• Experience selling BPO or sales outsourcing services • Experience within the timeshare, cruise, or vacation ownership industries • Strong relationships within organizations that operate high-volume B2C sales teams • Demonstrated success selling complex service-based solutions
• A flexible, remote-first work environment with strong operational support • Meaningful autonomy and ownership over high-impact deals • Competitive compensation with uncapped upside • The opportunity to sell services that create long-term value for clients and their teams
Apply Now🕒 April 9
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🟡 Mid-level
🟠 Senior
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