11 - 50 employees
Founded 2022
💼 Consulting
🛡️ Insurance
📣 Marketing
Consulting • Insurance • Marketing
iconCXM is a specialized software company focused on developing future-oriented IT solutions for customer experience in the insurance and banking sectors. They create efficient software for complex customer communication and offer consulting services to optimize the use of their solutions. With expertise in various modern technologies, iconCXM aims to enhance communication efficiency and innovate continuously in the domain.
🔥 1 minute ago
🗣️🇩🇪 German Required
Where this job comes from
Posted on iconCXM's careers page ↗, not through a job board
First seen by Remote Rocketship 1 minute ago
11 - 50 employees
Founded 2022
💼 Consulting
🛡️ Insurance
📣 Marketing
Consulting • Insurance • Marketing
iconCXM is a specialized software company focused on developing future-oriented IT solutions for customer experience in the insurance and banking sectors. They create efficient software for complex customer communication and offer consulting services to optimize the use of their solutions. With expertise in various modern technologies, iconCXM aims to enhance communication efficiency and innovate continuously in the domain.
• Learn the software solution from the ground up, both in practical use and in customer project environments • Manage your own customers early on and independently conduct on-site or virtual meetings • Gradually assume responsibility for major customer accounts • Support the entire sales process, from initial contact, presentations, and proposals through contract closing • Lead tender processes, monitor deadlines and requirements, and coordinate contributions from Product, Project Management, and Engineering • Help shape customer contracts, including SaaS framework and individual agreements, NDAs, data processing agreements (DPAs), and DORA requirements, using AI tools where appropriate • Coordinate responses to security and service provider questionnaires • Help build our marketing function, organize events and webinars, launch newsletters, and further develop lead generation • Work closely with executive management, the project team, and product management
• Completed university degree, preferably in Business Information Systems; alternatively, a degree in Business Administration or a comparable field with a strong interest in IT • Entry-level candidate or initial experience in sales, consulting, or project work • Strong technical understanding and the ability to quickly learn new software • Ability to present software confidently to customers • Enjoyment of detail-oriented work on extensive contracts and questionnaires • Confident and critical approach to evaluating and using AI tools • Professional, poised, and credible demeanor when communicating with banks and insurance companies • Interest in marketing and willingness to build structures from the ground up • Initiative and strong self-organization • Willingness to work independently and in a mobile setting • Strong customer focus • Excellent German language skills • Good English language skills • Willingness to travel for customer meetings • Ideally, initial exposure to the insurance or banking industry
• Personalized onboarding by our executive management and a dedicated contact person on the project team • Early opportunity to take on genuine responsibility for your own customers, with a path toward becoming a Key Account Manager • Small, friendly, and good-humored team • Varied responsibilities and exciting projects with plenty of opportunity to contribute • Respectful working environment and transparent, open communication on equal terms • Good work-life balance • Set your own weekly working hours • Flexible working hours with trust-based working time • Permanent employment contract • Secure job and reliable income • 30 days of vacation, plus December 24 and December 31 off • Home office option / hybrid working, including from abroad • New office in the heart of Stuttgart • Option to use coworking spaces in your own city • Access to numerous professional development opportunities • Various benefits, including sports subsidies, a public transport pass, and company pension benefits • Regular team events • No dress code
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