Director of Marketing and eCommerce, Japan

November 4, 2023

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iHerb, LLC

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Come join the movement....we are a vehicle to healthy living!

Vitamins • Sports Nutrition • Natural Supplements and Remedies • Natural Foods • Environment Friendly Goods

1001 - 5000

Description

• The Director of Japan Market is a key business leader who will be responsible for leading the strategic direction for iHerb Japan’s business and integrated marketing. • iHerb is looking for a growth focused leader to drive market success in Japan, owning end-to-end growth strategy. • Drive executive leadership to deliver Japan's growth by leading the development of new business opportunities and partnerships in the region, including marketplaces, payment partners, influencers, B2B and offline sales opportunities. • Lead marketplace growth on Rakuten and new platform expansion. • Develop integrated marketing communication strategy that will help to increase brand awareness, support new customer acquisition and customer retention. • Continuously drive growth by applying a clear understanding of the iHerb Japan’s brand, consumer and industry trends, to marketing, merchandising, content, and business strategies. • Own Japan Market budget, manage efficient use of resources and budget to prioritize the most impactful opportunities for growth and profitability in the market. • Work collaboratively with cross functional teams – brand teams, marketing operations, merchandising, finance, global logistics and operations teams to ensure growth goals are met. • Maintains awareness of competitive activity, regulatory/compliance changes and regularly communicate with HQ team on changes and plans. • Manage team members based in Japan.

Requirements

• Role is based in Japan (Hybrid role based in Tokyo). • Native Japanese speaking ability and strong English communication skills. • 15+ years of ecommerce and marketing experience. • Demonstrated experience and knowledge of ecommerce growth strategies in the direct to consumer retail space in Japan. • Experience managing a team, in-person and/or remotely. • Experience collaborating effectively across all levels of an organization, from C-level to individual contributor level. • Familiarity with VMS (supplement category) compliance, cross-border retail and global logistics a plus.

Benefits

• iHerb Benefits: At iHerb, we are dedicated to offering programs designed to help our employees and their families stay healthy, live well, and plan for their financial future. Built on a strong foundation, our programs provide options and upgrades with flexibility, protection, and security in mind. For the comprehensive benefits list, visit www.iHerbBenefits.com. For our international team members, you may be eligible for benefits depending on the country where you are employed. The Talent Acquisition Partner/local HR representative will go over the benefits you are eligible for. • iHerb is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. • iHerb provides equal employment opportunities to all applicants for employment and prohibits discrimination and harassment.