Program Compliance Manager

March 7

impact.com

WebsiteLinkedInAll Job Openings

Our partnership management platform automates every type of business partnership, at scale.

Marketing SaaS Technology • Partner Management Software • Call Tracking • Multi-Source Attribution • Multi-Channel Media Tracking

501 - 1000

Description

• Act as main compliance, client-facing point of contact for advertiser client and relevant agencies • Project manage and collaborate with international resources, ensuring client compliance SLAs are met • Decision quickly, escalating issues to clients, media partners and managers as needed. • Identify opportunities to improve the Regulated Compliance product; enter JIRA tickets accordingly • Identify process improvements and internal needs. Work alongside the manager to implement and carry out. • Advise on and carry out best practices for program compliance • Collaborate with internal departments on goals and projects • Create internal and external reports and presentations (e.g. business reviews) as needed • Oversee associate day-to-day tasks

Requirements

• 3+ years of customer service and support, ideally in a software application product environment • 3+ years of compliance/fraud investigations especially in the performance marketing space • 2+ years of project management • Extremely detail oriented • Ability to multitask while under pressure • Comfortable performing work under minimal supervision • Possess comprehensive knowledge of the financial vertical in the affiliate space and relevant compliance rules and regulations that govern advertiser marketing activities • Capable of leading best practice discussions and training internally and externally

Benefits

• Medical, Dental and Vision insurance • Unlimited responsible PTO • Flexible work hours • Parental Leave • Catered lunch every Friday, a healthy snack bar, and great coffee to keep you fueled. • Flexible spending accounts and 401(k) • An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes! • An established company with a cool, high-velocity work ethos, where each person can make a difference!