Contract Recruiting Coordinator

🔥 18 hours ago

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Included Health

1001 - 5000 employees

☁️ SaaS

🤝 B2B

👥 HR Tech

SaaS • B2B • HR Tech

Included Health is a healthcare technology company that delivers personalized, employer- and health-plan-focused primary, urgent, and behavioral health care through a single app and a network of virtual and in-person services. It blends AI-driven tools and human care teams to provide 24/7 care coordination, billing and claims advocacy, second opinions from leading specialists, and mental-health support, with the goal of lowering employer healthcare costs and improving member experience and inclusivity.

📋 Description

• Own high-volume interview scheduling across phone, video, and virtual onsite interviews with speed, accuracy, and strong follow-through. • Partner closely with recruiters, hiring managers, interviewers, candidates, and external agency partners to keep the process moving with professionalism and urgency. • Manage scheduling logistics, resolve conflicts, and troubleshoot issues before they create delays or a poor candidate experience. • Support multiple recruiters and active reqs at the same time without losing detail or momentum. • Manage agency and vendor coordination end to end, including submissions, feedback loops, SLA tracking, and relationship health. • Serve as a reliable point of contact across internal and external stakeholders, using clear communication and sound judgment when priorities compete. • Maintain strong ATS and workflow hygiene and act as a dependable operator across recruiting systems and coordination processes. • Help maintain templates, documentation, and operational workflows that improve team efficiency and consistency. • Look for ways to reduce repetitive manual work through AI tools, automation, and smarter coordination workflows.

🎯 Requirements

• 4+ years of experience in recruiting coordination, HR coordination, or a similar high-volume coordination role. • Demonstrated experience supporting fast-paced, high-volume interview scheduling. • Experience supporting multiple recruiters, stakeholders, or parallel workstreams at the same time. • Strong written and verbal communication skills with candidates, interviewers, hiring managers, recruiters, and external partners. • Strong attention to detail, follow-through, and sense of urgency. • Ability to work independently, make sound decisions, and operate effectively in an ambiguous, fast-changing environment. • Experience troubleshooting scheduling or coordination issues and bringing solutions forward proactively. • Comfort working in recruiting systems and process workflows, ideally with ATS experience. • Evidence of using AI tools, automation, templates, or smart workflows to improve speed, quality, or scale in coordination work. • Experience managing or supporting staffing agency or vendor relationships. • Experience with submissions tracking, feedback loops, SLA management, or external partner communication. • Experience contributing to process improvement, documentation, training, or operational enablement work. • Experience in remote, high-volume environments where prioritization and stakeholder communication are especially important.

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