Business Development Manager

Job not on LinkedIn

November 25

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Instrument

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Instrument is a values-driven, integrated digital agency working virtually together across the US.Follow us on social media @instrument.

201 - 500 employees

📋 Description

• Act as one of the primary faces of Instrument in new business conversations. • Lead discovery and “hello” sessions with prospective clients, uncovering needs and mapping them to Instrument’s capabilities. • Manage mid-tier opportunities (Tier 2–3) independently, while supporting senior leadership on top-tier pursuits. • Build trust quickly, ensuring client stakeholders see Instrument as a credible, strategic partner. • Own the end to end sales cycle of inbound requests with the Head of Growth, Director and Associate Manager to ensure only the best opportunities enter the pipeline. • Track, analyze, and share pipeline health insights (conversion metrics, deal velocity, source quality) with the Director of BD. • Ensure proactive follow-ups and touchpoints keep opportunities moving forward. • Be hands-on in building the artifacts of business development — decks, case studies, tailored narratives, and proposals in partnership with the team. • Translate strategy and creative thinking into client-ready materials that showcase Instrument’s craft and ambition. • Create clarity and momentum by delivering materials quickly and at a high standard of quality. • Partner with strategy, design, and delivery leads during the pursuit process to ensure realistic, differentiated, and inspiring solutions. • Work with finance and operations partners to scope opportunities and build proposals that balance ambition with practicality. • Be a connective tissue across disciplines, ensuring each pursuit feels integrated and cohesive. • Create a safe space for junior team members to stretch while providing support in high-stakes situations. • Model confidence, curiosity, and collaboration in every client-facing moment. • Partner with Account Directors and Business Leadership to support past partners through nurturing and re-engagement. • Attend events in alignment with the Director of BD’s focus. • Identify expansion opportunities within existing accounts and collaborate on tailored pursuit strategies. • Ensure clients feel supported beyond the initial pitch, strengthening Instrument’s reputation for partnership.

🎯 Requirements

• A practitioner’s mindset — curious, hands-on, and proactive in making. You don’t wait for direction, you build momentum. • A deep curiosity and ambition for the unknown. • A sense of urgency to the opportunities, you move just as fast as our delivery teams. • A hospitality mindset to our potential clients and the delivery teams. • Strong experience leading enterprise-level client conversations and managing pursuit processes. • Ability to balance bold innovation with pragmatic solutions, adapting strategies to maximize success. • Demonstrated ability to foster trust with clients and teams, building inclusive, collaborative environments. • A passion for creativity and a drive to positively contribute to Instrument’s growth and reputation. • A resilient, positive energy that motivates the team and instills confidence with clients. • Comfort with overcommunication and alignment, ensuring no one is left behind in the process. • Experience working with product organizations or product-led teams, with an ability to understand product workflows, team structures, and how to effectively position and pitch product work.

🏖️ Benefits

• Flexible, Hybrid Work Environment • Great Compensation with Annual Reviews • 401(k) Matching with Immediate Vesting • Robust Medical, Vision, and Accident Insurance • Generous Paid Holidays and unlimited PTO • Sabbaticals • Monthly Wellbeing Stipend • Career Management and Leadership Training