Account Manager

🕒 April 8

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

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Integrate

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2010

☁️ SaaS

🤝 B2B

🔌 API

💰 $2.6M Series E - Integrate on 2018-07

SaaS • B2B • API

Integrate is a B2B SaaS platform that centralizes lead management and data governance for enterprise marketing teams. It ingests leads from multiple channels via RESTful APIs and integrations, validates, standardizes, enriches, deduplicates, and enforces privacy/compliance checks, then routes clean, actionable leads into MAPs, CRMs, and CDPs. The platform also provides AI-powered insights and reporting to optimize campaign performance and tie marketing activities to revenue.

📋 Description

• Build and nurture strong, long-term relationships with Integrate’s strategic clients, acting as a trusted advisor and key point of contact • Lead regular client interactions—including status meetings, upsell conversations, and quarterly business reviews (QBRs)—to ensure alignment and drive meaningful outcomes through the Integrate platform • Proactively promote the adoption of new and enhanced features to maximize platform value across your customer portfolio • Manage the full lifecycle of renewals and upsell opportunities, ensuring seamless execution and alignment with customer goals • Partner closely with Product, Design, and Engineering teams to provide customer-driven insights that help shape the product roadmap and improve user experience • Work cross-functionally with internal teams to ensure a coordinated, high-quality experience for every client • Demonstrate excellent presentation and communication skills, operating with a sense of urgency, ownership, and professionalism • Play an active role in contributing to team initiatives and fostering a collaborative, positive culture at Integrate

🎯 Requirements

• 6+ years of experience in account management, customer success, or client services within a SaaS or technology company • Proven ability to manage and grow enterprise or strategic accounts • Strong understanding of SaaS business models, customer lifecycle, and retention drivers • Experience with tools like Salesforce or similar CRM/CSM platforms • Excellent relationship-building, communication, and negotiation skills • Analytical and data-driven with the ability to derive insights to guide client strategy • Bachelor’s degree in Business, Communications, or related field preferred

🏖️ Benefits

• Remote work