InvGate supports organizations in their IT and enterprise operations with modern and scalable service modern solutions.

InvGate

Sales & Business Development

InvGate es una empresa SaaS en constante crecimiento que desarrolla productos destinados al IT management y la automatización de servicios. Actualmente contamos con clientes en más de 50 países y en industrias tan diversas como bancos, e-commerce, educación y tecnología. Para continuar expandiéndonos, buscamos un Business Development Representative para sumar a nuestro equipo Comercial. Quien ocupe este rol será responsable de identificar, contactar y atraer a potenciales clientes de la empresa. No dudes en postularte si: Buscás la oportunidad de emprender proyectos desafiantes, dinámicos e innovadores Tenés iniciativa y muchas ganas de aprender Disfrutas de trabajar en equipo Sos curioso y te gusta la tecnología

Business Development Representative

Product Manager

InvGate is a fast growing SaaS company that develops products for IT management and service automation, used by clients in over 50 countries in industries such as banking, e-commerce, education and technology. To support our continuous growth we are looking for a Product Manager to join our product team. The Product team is responsible for defining and implementing new features to our software, by analyzing, scoping, documenting, and managing their lifecycle according to our Roadmap. Highly curious, methodical, and analytical professionals with experience in product analysis, functional analysis, development, QA or technical support are encouraged to apply. The job will require communicating with both technical and non-technical collaborators, acting as a liaison between developers, QAs, and stakeholders. Knowledge of ITIL methodologies and an academic background in engineering/software are a big plus. Core Responsibilities: Analysis of stakeholder´s requirements, deeply understanding their needs. Own each feature, from idea to implementation. Creation of functional specifications and other documentation. Working closely with Engineering and Design/UX to ensure solutions are ultimately delivered in a timely and cost-effective manner. Inspire your cross-functional peers to build strong partnerships in delivering excellent products and services. Participate in the definition of our Roadmap. Work with many teams such us Sales, Customer Success, Technical Support, Marketing and more, being a point of reference on product-related topics. You MUST have an advanced or bilingual level of English, and have outstanding writing skills.

Customer Success & Support

Is responsible for understanding our clients business processes, and mapping these processes to software. You will partner with customers to build and implement a strategy for success, from the implementation to ensuring in ongoing clients they are receiving the most possible ROI from our products and services. By discovering new business opportunities and regularly analyzing usage results to make recommendations, this person will be providing value to our customers every step of the way. We are looking for a person with technical knowledge, energy, empathy, client’s orientation, versatility and operational experience to execute our Customer Success plans. On the way, this position will work closely with the Product Manager and Sales Department.

Customer Success Representative

Marketing (General)

• Owner of paid media channels: Search, Social, Retargeting
• Maximize visibility of Invgate owned, earned and paid media assets
• Own customer acquisition journey by optimizing landing pages and lifecycle communications like e-mail
• Track, Measure and Report all marketing initiatives.

InvGate is a SaaS company that develops 3 different products for IT management and automation. We have clients in over 40 countries, and sales offices in Chile, Mexico, and the US. We are a fresh, young company, with a fast-paced and dynamic work environment. The Growth Lead will be responsible for leading digital acquisition strategies for Invgate ITSM products. This position reports directly to the VP of Marketing. You must have an advanced knowledge in Adwords and Facebook, as well as Google Analytics. You should be an analytical as well as creative thinker. You MUST have an advanced or bilingual level of English, and have outstanding writing skills.

Growth Marketing Lead

QA & Testing Engineer

• InvGate is a fast growing SaaS company that develops products for IT management and service automation, used by clients in over 50 countries in industries such as banking, e-commerce, education and technology.
• To support our continuous growth we are looking for QA Analysts to perform manual tests in our products.
• The QA analysts will work hand-in-hand with our Software Engineers as well as the Product and Support teams.
• Proven experience in the role: from design and execution of test cases, to bug reporting and regression testing.
• Experience in Backend testing, including Databases, APIs and servers.
• Experience in log interpretation is a must.
• Deep understanding of networks, infrastructure and/or software development.
• Knowledge of Linux Systems.
• An advanced level of English is considered a PLUS.

QA Analyst

DevOps & Production Engineering

• Garantizar el buen funcionamiento de la plataforma Cloud
• Trabajar en conjunto con los desarrolladores
• Mejorar la arquitectura cloud
• Conocer y mejorar la arquitectura de la infraestructura logrando mayores niveles de escalabilidad y de alta disponibilidad
• Monitorear nuestras aplicaciones e infraestructura
• Automatización de procesos
• Brindar soporte a clientes internos y externos en temas relacionados con nuestro cloud

DevOps

InvGate is a fast growing SaaS company that develops products for IT management and service automation, used by clients in over 50 countries in industries such as banking, e-commerce, education and technology. To support our continuous growth we are looking for a Sales Development Representative - SDR - to join our commercial team. This role is key to engage and convert potential leads into new clients. Some of the responsibilities include answering and categorizing our inbound leads via multiple channels and providing accurate information about our products and services.

Sales Development Representative

Account Executive

• The Partner Account Manager will report to the Latin America (LATAM) Director of Channels and Alliances, and will be responsible for managing partners, recruiting new partners, and identifying new business opportunities.

Partner Account Manager

InvGate es una empresa SaaS en constante crecimiento que desarrolla productos destinados al IT management y la automatización de servicios. Actualmente contamos con clientes en más de 50 países y en industrias tan diversas como bancos, e-commerce, educación y tecnología. Para continuar expandiéndonos, buscamos un/a QA Analyst Automation para hacer testeos automatizados en nuestros productos, utilizados en la gestión de servicios de IT y gestión de activos de IT. Creemos que el trabajo de l@s analistas de calidad es clave para alcanzar la excelencia en nuestro software, por eso es que trabajan completamente a la par de nuestros developers y en conjunto con el departamento de Producto y Soporte. No dudes en postularte si: Disfrutas de trabajar en equipo. Sos metódic@ y analític@, te interesa entender cómo funcionan las cosas. Estás comprometid@ con seguir las buenas prácticas de calidad. ¡Te atraen los desafíos y te gusta resolver problemas! 

QA Analyst - Automation

Content Marketing

• Manage programs supporting the lead lifecycle by leveraging automation and segmentation to create upper funnel campaigns and nurture leads
• Identify high valuable segments and create nurturing plans
• Work closely with Content and Product Marketing team to build the roadmap of content that works best for the targeted audience
• Support the sales team on assuring that highly engaged leads are being followed-up
• Design, assemble and execute nurture flows for prospects including entry and transition logic and rules, track-specific treatment considerations, and disposition (routing) of prospects that re-enter an active demand state
• Map and document nurture strategy, automation processes, programs and procedures
• Be the owner of the e-mail marketing channel, and be able to work hands-on with the platform

E-Mail Marketing Specialist

Product Marketing

• Develop a deep understanding of our products, their functionalities and the value provided to our clients.
• Maintain close relationships with Sales and Product teams to detect communication opportunities.
• Own all communication channels with clients (such as e-mail or internal product communications), maintaining a predictable flow of information about product and marketing initiatives.
• Produce sales collateral assets, such as case studies, whitepapers, and deck presentations that will support our sales teams and serve as content for our online channels.
• Ideate marketing initiatives based on product features, sales stories and other newsworthy events.
• Govern InvGate’s image in external publications, assuring that our brand and product image is used consistently and its visibility is being maximized.
• Coordinate always-on efforts to gather client feedback and maximize its visibility in review sites such as Capterra, Gartner, G2, etc.
• Collaborate in the creation of content for our owned and third-party media channels

Product Marketing Specialist

Software Engineer

Hacemos simple lo complejo. A medida que expandimos las funcionalidades de nuestros sistemas, seguimos trabajando para que sean fáciles de configurar y aún más fáciles de usar. Para continuar expandiéndonos, buscamos Desarrolladores Full Stack para: Service Desk, nuestro producto con más usuarios. Es una herramienta de Gestión de Servicios de IT o Mesa de Ayuda, que incluye una integración nativa con nuestros otros productos para una mejor gestión global de tu infraestructura de IT. Insight, nuestro producto más nuevo, que centraliza la información sobre activos físicos, virtuales y cloud en una misma plataforma, sentando las bases para construir tu CMDB y un catálogo normalizado. No dudes en postularte si: Disfrutas de trabajar en equipo. Sos curioso y te gusta investigar nuevas tecnologías Estás comprometido con seguir las buenas prácticas y producir código de calidad. Te atraen los desafíos y te gusta resolver problemas!

Legal

• Compliance: Internal process review, improvement, and expansion. Monitoring and auditing compliance (including ISO 9001)
• Privacy data regulation adherence, attending client inquiries about the matter
• Collaboration on certification of regulations such as ISO27011 and SOC2 (jointly with cybersecurity area)
• General legal advice: Review, improvement, and expansion of our legal contracts or model documents. Support to the commercial area for the review of requests for modifications of said contracts. Handling of corporate matters of the companies
• General advice

Legal - Compliance Analyst

Performance Marketing

InvGate is looking for a digital marketing professional with strong experience in paid media lead acquisition and is savvy in media platforms such as Google, Facebook, LinkedIn, Quora and, Reddit. The ideal candidate should be experienced in finding niches, analyzing data, keyword reports and competitors and industry sites. They should also be able to use landing page platforms such as Unbounce to create, test and optimize messaging, creative and user experience for lead acquisition. Additionally, the candidate should be data-driven, with strong analytical skills and reporting capabilities. The candidate will be responsible for taking products to the right people through lead acquisition such as affiliate marketing, peer review sites, email marketing and anything else that can be used to generate leads.

Paid Media Specialist

InvGate es una empresa SaaS en constante crecimiento que desarrolla productos destinados al IT management y la automatización de servicios. Actualmente contamos con clientes en más de 50 países y en industrias tan diversas como bancos, e-commerce, educación y tecnología. Para continuar expandiéndose estamos buscando ampliar nuestro equipo comercial sumando un/a Account Executive. Este puesto es clave para la conversión de prospectos en nuevos clientes. Se encargará de llevar adelante el circuito completo de ventas, haciendo un seguimiento exhaustivo a los clientes; acompañará en las instancias de demo al equipo de Pre Sales y negociará nuevos contratos.

To support our continuous growth we are looking for a bilingual Sales & Implementations Engineer to join our team. This key customer-facing position is responsible for understanding our client's business processes and mapping these processes to our software solutions. You will advise potential clients on technical aspects during the sales process, as well as implement our products to ensure that customers get the most value from our offerings. Responsibilities: Delivering technical solutions to prospects or clients for ITSM & ITAM applications, including demos and proofs of concept, as well as production implementations. Validating the solutions offered to prospects, from both a technical and project planning point of view. Supporting Sales Representatives during the entire sales process, from request for information (RFI) and request for proposal (RFP), to contract negotiation and closing. Generating documents to make configuration easier including tips around implementation best practices. Interfacing between customers and our R&D teams to solve complex technical or product/implementation issues.

Sales and Implementation Engineer

• Create original content including educational, how-to guides, whitepapers and editorial pieces.
• Work with internal and outsourced resources to assure to follow SEO best practices.
• Research and define a keyword strategy that maximizes content opportunities for strategic and long term queries.
• Ensure our content drives the organic and lead acquisition growth goals of our business
• Work with the team to repurpose written content into visual and multimedia formats.
• Collaborate across functions (Product, Sales, Marketing) to deliver an effective content strategy and editorial plan.
• Define editorial guidelines and best practices for maintaining consistency, correctness, concision, and cohesion
• Measure and track content quality and performance on a range of metrics to ensure we’re meeting our business goals

Remote Job Openings at InvGate

InvGate

Business Development Representative

InvGate

Product Manager

InvGate

Customer Success Representative

InvGate

Growth Marketing Lead

InvGate

QA Analyst

InvGate

DevOps

InvGate

Sales Development Representative

InvGate

Partner Account Manager

InvGate

QA Analyst - Automation

InvGate

Product Marketing Specialist

InvGate

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