Operations Manager

June 25, 2023

Invisible Technologies Inc.

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Scale operations. Cut costs. Support your team.

Productivity • Project Management • Data Clean-Up • Operations • Outsourcing

51 - 200

Description

Invisible has experienced exponential growth, quadrupling in size year over year for the past three years. As an operational innovation company, operations are the heart of the value that we deliver to our clients. We are seeking a dynamic and results-driven Operations Manager to accelerate our AI training and application efforts. The Operations Manager will be responsible for managing complex processes, clients, and a large-scale workforce. As a member of our AI training and application team, you will have the opportunity to deeply partner with the world’s leading companies in generative AI and LLM development. A successful candidate will be a fast, adaptable learner to keep pace within this high-velocity space. They will also deliver excellent service and strategic, thought-partnership to clients through managing teams and our tech-enabled process automation. Key Responsibilities: • Manage Strategic Clients Relationships • Manage Complex Projects • Innovate & Iterate on Process Design • Manage Large-Scale Teams • Inspire Creativity • Own Your Business

Requirements

• At least 5 years of experience in operations management, preferably in a client-facing role • Proven track record of managing client relationships and delivering exceptional service • Intermediate understanding of how to build financial models, especially cost-driven analysis • Strong management and leadership skills • Experience in capacity planning and project management • Excellent communication skills, both verbal and written • Ability to work remotely and manage teams without in-person interaction • Ability to think strategically in complex and difficult situations • Strong sense of urgency and ability to prioritize tasks

Benefits

• Substantial equity compensation • Additional opportunities to earn more equity • Healthcare Benefits (or Stipend Option) • Flexible Work Schedule / Unlimited Vacation Days