Partner Success Specialist – Microsoft 365 Copilot

🔥 4 minutes ago

🇹🇭 Thailand – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

🏆 Customer Success

🚫👨‍🎓 No degree required

👻 Ghost score 12%

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Inviso

201 - 500 employees

Founded 2004

💼 Consulting

📣 Marketing

☁️ SaaS

Consulting • Marketing • SaaS

Inviso is a Microsoft Cloud Solution Provider (CSP) that specializes in transformative technology solutions tailored for an AI-driven world. With over 20 years of experience as a proven Microsoft partner, Inviso offers a range of services including data analytics, business process automation, cybersecurity, and data governance. Their mission is to help organizations optimize their use of Microsoft technologies to enhance productivity and secure their operations. Inviso leverages advanced AI technologies and provides expert guidance to drive meaningful organizational transformation, ensuring that clients can thrive in a secure, modern work environment.

📋 Description

• Drive Microsoft 365 Copilot trial adoption across ASEAN by engaging CSP partners and resellers • Engage CSP partners and resellers through 1:many and 1:1 sessions and email • Deliver enablement on Copilot trial offers, activation processes, and customer qualification • Coach partners on identifying customer opportunities and driving trial adoption • Support partners with customer qualification, trial setup, and activation • Monitor trial progress and help resolve activation or adoption blockers • Drive customer engagement and support trial-to-paid conversion planning • Manage reseller and customer pipelines from outreach through conversion • Maintain CRM/tracker accuracy and activation evidence • Monitor KPI performance, identify risks, and escalate issues as needed • Track outreach, activations, adoption, and conversion metrics • Provide regular performance updates and actionable insights • Support business reviews and continuous process improvement • Partner with Microsoft teams, distributors, and resellers to ensure successful program execution • Coordinate technical and operational escalations when required

🎯 Requirements

• 2–4 years of experience in partner development, inside sales, customer success, channel management, or program operations • Strong communication, stakeholder management, and presentation skills • Experience managing pipelines and outbound engagement activities • Proficiency in Microsoft Office applications (Excel, PowerPoint, Outlook, Teams) • Ability to manage multiple priorities in a fast-paced environment • Experience with Microsoft partners, CSP, or cloud solutions • Familiarity with Microsoft 365, Copilot, and subscription services • Experience supporting trials, adoption programs, or customer success initiatives • Additional ASEAN language skills are an advantage

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