Account Associate – Employee Benefits

🕒 May 20

🐊 Florida – Remote

🐊 Florida – Remote

💵 $45k - $70k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

🧑‍💼 Account Executive

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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Insurance Office of America

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1988

Insurance

Insurance Office of America is a comprehensive insurance agency providing a wide range of insurance services to businesses and individuals. The company offers business insurance coverages such as casualty, commercial auto, construction, cyber liability, and many more. They also provide personal insurance options including vehicle insurance, property insurance, and life and disability insurance. Additionally, IOA specializes in risk management and offers various employee benefits and retirement planning services. Their mission is to focus on clients' risks so they can pursue their dreams with peace of mind. With more than 60 locations and 72,000 clients, Insurance Office of America is one of the largest privately held independent agencies in the US.

📋 Description

• This position handles Account Associate activities for the IOA Employee Benefits team under a Producer, AE, AM, or EB Operations Team Leader. • Responsibilities include client service, directing Account Coordinators, team productivity, policy administration, renewals, new policy setup, audits, data management, communication, professional development, identifying sales opportunities, and upholding IOA core values. • Assist in managing an assigned book of business, meeting all performance requirements regarding production, quality, and service, ensuring no liability associated with errors and omissions occurs. • Deliver outstanding client service at all times, including proactively anticipating client needs, maintaining frequent and professional client communication, and responding quickly to any service requests. • Direct day-to-day activities and workflow of Account Coordinator(s), including making work assignments, delegating tasks, monitoring execution to ensure performance requirements are met. • Actively seek to grow IOA business, including identifying and acting on sales opportunities. • Track policy expirations for existing clients and work proactively to ensure appropriate actions are taken to facilitate renewals.

🎯 Requirements

• 2 + years of Employee Benefits experience • Active Life & Health License • Exceptional customer service and communication skills • Strong organizational and multi-tasking skills • High accuracy in handling large work volumes • Proficiency in MS Office (Outlook, Word, Excel) • High School Diploma (or equivalent)

🏖️ Benefits

• Competitive salaries and bonus potential • Company-paid health insurance • Paid holidays, vacations, and sick time • 401K with employer match • Professional growth and career progression opportunities • Respectful culture and work/family life balance • Community service commitment • Supportive teammates and a rewarding work environment