Field Service Engineer – Germany

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IONITY

WebsiteLinkedInAll Job Openings

51 - 200 employees

💰 Venture Round on 2021-11

IONITY makes long distance travel with electric vehicles the new normal.

📋 Description

• Provide diagnostic and technical support during servicing of High-Power Charging Stations • Travelling to HPC sites within a defined region as needed to perform maintenance, troubleshooting and repair issues • Provide technical support in order to minimize system downtime • Onsite root cause analysis, service, repair and maintenance actions • Ordering and handling of spare parts for HPC stations • Debug systems and perform remote diagnostics on field failures by reviewing data logged • Support in developing processes, documentation and diagnostic knowledge for standard service actions • Recognize trends and patterns in field failures and feedback to the central team to drive improvements • Work with engineering and operation teams to ensure new issues are fully investigated and that countermeasures are in place

🎯 Requirements

• Professional, certified electrician with expertise in low voltage systems (up to 1000VAC/1500VDC) • Additional certifications in Environmental, Health, and Safety are highly desirable • High Voltage Certification is a plus • Approximately 2-3 years of professional experience as a Field Service Technician, ideally with similar technical equipment • Technical degree in Electrics or a related field • Proficient in reading and interpreting mechanical drawings and electrical schematics • Skilled in using basic electrical measuring devices, such as multimeters, isolation testers, and RCD test devices • Familiarity with common workplace and database software, particularly MS Office • Strong organizational and documentation abilities • Excellent written and oral communication skills in English and German; additional European languages are a plus • Proven ability to work and communicate effectively with external service providers • Ability to manage multiple tasks and challenges simultaneously • Availability for off-hours calls and work • Willingness to travel, sometimes on short notice, with the potential for extended trips • Demonstrates a get-it-done mentality in all situations • Capable of working independently with minimal supervision.

🏖️ Benefits

• Health insurance • Flexible work arrangements • Professional development opportunities