Senior Solutions Engineer, Enterprise

January 30

Ironclad

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Ironclad is the #1 contract lifecycle management platform for innovative companies.

SaaS • Legal • Contract Management • Legal operations • Legal tech

201 - 500

Description

• Solution Engineers (SEs) are Ironclad Sales Team’s pre-sale technical experts. SEs collaborate closely with prospects and Ironclad’s Sales, Implementation, and Product teams, forming a critical technical overlay to the sales and solution evaluation. • At Ironclad, SEs are creative, value-driven technology experts that love to engage with people. They drive sales through clear communication focusing on customer use cases, technology infrastructure, and solution design. With a comprehensive understanding of Ironclad’s platform, SEs empower prospects to understand how Ironclad can work for them. • SEs also help Ironclad improve our platform: the best SEs help capture the most challenging technical requirements observed in the market and translate them into actionable insights for Ironclad’s Product team to develop.

Requirements

• Mission-oriented: You’re excited to work on a team that operates at the intersection of human talent and software; you want to put that passion to work in an industry that still skews heavily towards human/manual work. You want to work at a place where you can have an outsized impact. • Exceptional communicator: You’re a strong verbal communicator, able to capture an audience with clear and confident language. You can understand and empathize with people even if you have limited subject-matter knowledge of their area of expertise. • Technically proficient: You’re an expert at technical configuration and familiar with or have an appetite for learning programming languages such as JSON, HTML and, ideally, JavaScript or similar languages. You recognize that your ability and willingness to develop these skills is an important part of what makes SEs successful in their role as Ironclad’s prospect-facing solution experts. • Team player: You can work effectively in teams of technical and non-technical individuals. You are energized by collaborating with diverse teams. • Independent: You can learn and drive outcomes with minimal supervision. You have a bias toward action and gravitate towards environments where you have an outsized influence on the success of outcomes for customers and colleagues. You are exceptionally good at making trade-offs based on incomplete data. • Experience: 5+ years of Solution Engineering experience

Benefits

• Health, dental, and vision insurance • 401k • Wellness reimbursement • Take what you need vacation policy • Generous parental leave for both primary and secondary caregivers