Inbound Sales Development Representative, US IT Services

Job not on LinkedIn

🔥 27 minutes ago

🌐 Mexico, Brazil, +1 more countries – Remote

🇲🇽 Mexico – Remote 🇧🇷 Brazil – Remote 🇨🇷 Costa Rica – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💵 Sales Development (SDR)

👻 Ghost score 15%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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ISHIR

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 1999

🤝 B2B

🏢 Enterprise

💼 Consulting

B2B • Enterprise • Consulting

ISHIR is a technology services company that provides custom software development, IT staffing/staff augmentation, and digital engineering services to enterprise and business clients. They work with organizations to build web and mobile applications, enterprise systems, and provide ongoing development and support; their client-facing model is B2B and focused on enterprise-grade solutions and consulting services.

📋 Description

• Respond to all inbound leads within 1 business hour by email and phone • Handle leads from the web, phone, chat, trade shows and events, networking, and referrals • Conduct 30-minute introductory calls to understand business needs, challenges, project scope, budget, timeline, and decision-makers • Sell consultatively and build rapport with prospects • Qualify leads against ISHIR’s criteria and route early-stage leads into nurture • Review and re-engage existing web leads in HubSpot • Schedule discovery meetings between qualified prospects and the Pre-Sales team or Sales Manager • Prepare deal summaries and share them with internal stakeholders • Schedule internal sync-up meetings before and after client meetings • Manage confirmations, reminders, and rescheduling • Own the sales process from start to deal closure • Act as the prospect’s main contact for scheduling, follow-ups, document requests, and general communication • Keep prospects engaged and informed through handoff • Log every interaction in HubSpot and maintain accurate lead records, stages, and next steps • Lead daily Sales and Pre-Sales sync-up meetings • Report weekly on lead volume, response times, qualification outcomes, meetings booked and held, and lead quality trends • Use approved AI tools for company research, call preparation, email drafts, and meeting notes, reviewing output for accuracy

🎯 Requirements

• 5+ years in an inbound sales, SDR, BDR, or inside sales role • Experience working directly with US-based prospects or clients • Understanding of US business communication norms • IT services domain experience, including custom software development, staff augmentation, software consulting, or digital transformation • Excellent spoken and written English • Confidence leading discovery calls with business owners, executives, and technical stakeholders • Hands-on CRM experience; HubSpot strongly preferred • Availability to work US Central Time business hours • Familiarity with AI, data, or cloud services is nice to have • Experience working with AI-assisted sales tools is nice to have • Experience at a company where leadership closed deals after the SDR qualified them is nice to have • Software development or programming knowledge is nice to have

🏖️ Benefits

• Incentives • Direct access to ISHIR’s CEO and senior leadership on every qualified opportunity • Warm conversations, not cold calls • Opportunity to learn how companies are adopting AI by working at an AI-native solutions firm • 7-time Great Place to Work® certified company • Employee satisfaction score of 9.4 • Average team member tenure of 9.6 years

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