Immigration Administrative Assistant

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Job Duck

WebsiteLinkedInAll Job Openings

201 - 500 employees

💼 Consulting

📣 Marketing

⚖️ Legal

Consulting • Marketing • Legal

Job Duck is a company specializing in connecting individuals with remote job opportunities for United States-based businesses. The company offers a variety of positions including legal assistants, marketing assistants, executive assistants, and case managers. Job Duck emphasizes helping people build careers by working from home, ensuring a good work-life balance while providing support and resources for career development. The focus is on remote, full-time positions that are well-compensated and offer a range of professional opportunities.

📋 Description

• Provide exceptional customer service throughout the client journey. • Maintain confidentiality and professionalism in all client interactions. • Assess and triage client needs to ensure proper follow up and support. • Monitor case progress and maintain organized documentation. • Respond to client inquiries in a timely and professional manner. • Perform additional duties assigned by management. • Assist with administrative and operational tasks as needed. • Conduct legal research as directed by attorneys. • Draft legal documents, recommendation letters, and supporting case materials. • Assemble and organize case packets for attorney review and approval. • Coordinate with attorneys and team members to ensure timely case completion. • Schedule consultations, meetings, and appointments with clients. • Communicate with clients by phone, email, and messaging platforms. • Draft and prepare immigration forms using Docketwise. • Manage assigned immigration cases and maintain accurate records within case management systems.

🎯 Requirements

• At least 1 year of experience in an Immigration Administrative Assistant, Legal Assistant, Immigration Case Assistant, or similar role supporting legal, case management, or client service functions. • Excellent verbal and written communication skills. • Strong attention to detail. • Outstanding customer service skills. • Organization and time management. • Case management experience. • Legal administrative support experience. • Ability to learn new systems and procedures quickly. • Professional phone etiquette. • Legal document preparation. • Legal research skills. • Multitasking and prioritization abilities. • Problem-solving skills. • Critical thinking. • Adaptability and flexibility. • Accountability and reliability. • Ability to work independently. • Team collaboration skills. • English & Portuguese languages proficiency is a MUST.

🏖️ Benefits

• Competitive salary. • Paid Time Off. • Bonuses. • 100% remote/home-based position. • Full-time, long-term career opportunities. • Parental Leave. • Professional development and training. • Dedicated team support. • Alignment with our clients' core values.