Business Development Manager

🔥 1 hour ago

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Joom

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2016

🏪 Marketplace

🛍️ eCommerce

🤝 B2B

Marketplace • eCommerce • B2B

Joom is a global company that builds high-tech services and marketplaces to simplify cross-border trade. It operates a consumer-facing cross-border e-commerce marketplace (Joom), provides JMS (an API/white-label solution) to let local marketplaces access international inventory, runs JoomPro — an end-to-end B2B cross-border marketplace for businesses, and offers AI-driven analytics (JoomPulse) and vertical marketplaces such as Onfy (pharmaceuticals). Headquartered in Lisbon with offices worldwide, Joom focuses on automating operations, matching global supply and demand, and enabling businesses and consumers to buy, sell, analyze, and ship goods internationally.

📋 Description

• Identify and acquire high-potential European merchants to expand Joom Marketplace assortment, with a focus on sellers who can generate gross profit • Own the full merchant acquisition funnel: prioritize markets/segments, build sourcing channels, and systematically expand a network of e-commerce contacts • Run discovery and communication with prospects and new merchants: uncover needs, pitch Joom value, and handle objections • Lead negotiations and close deals to build profitable, long-term partnerships • Incubate new merchants from onboarding to first results: guide through key steps (listing, commercial terms, logistics/warehouses, documentation) and drive them to first sales • Collect merchant feedback and translate it into actionable input for internal teams (what blocks launch/sales, what improvements are needed) • Track merchant/category performance and run optimization initiatives based on data

🎯 Requirements

• Experience in Key Account Management / Account Management / Business Development / Seller incubation in e-commerce, marketplaces, or retail • Strong understanding of the European e-commerce landscape and merchant needs; existing merchant network/contacts in Europe are a major plus • Proven ability to run negotiations, influence stakeholders, and close deals • Hands-on, structured approach to onboarding/incubation and driving merchants to measurable outcomes (first sales / first traction) • Strong analytical skills: ability to interpret performance metrics and make data-driven decisions • Fluent English is required (German/French/Polish is a plus) • Nice to have: fashion/retail background (e.g., sneakers, apparel); experience with Cainiao, Vignette, Luchan, or EU local warehouses; China-to-Europe e-commerce exposure (including Chinese candidates based in Europe)

🏖️ Benefits

• Compensation package: base salary and performance-based bonuses • Remote work. Location: ideally remote in Europe; relocation to Lisbon is possible but not required • AI-first approach: licenses and access to a wide range of AI tools • Team & Growth: collaboration with colleagues across Portugal, Brazil, Latvia, and China, with opportunities for promotions, professional training, and English courses • Community & Engagement: annual team-building activities, knowledge-sharing workshops, and a strong sense of teamwork