Account Manager

🔥 4 minutes ago

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Logo of JumpCloud

JumpCloud

201 - 500 employees

Founded 2013

☁️ SaaS

🔐 Security

🏢 Enterprise

💰 $66M Series F on 2021-10

SaaS • Security • Enterprise

JumpCloud is a unified identity, device, and access management platform that helps organizations centrally manage and secure their IT infrastructure across multiple operating systems and devices. It provides comprehensive solutions for cross-platform device management, cloud-first directory services, Active Directory modernization, and hybrid work enablement. JumpCloud enhances security through features such as zero trust security, passwordless authentication, and multi-factor authentication. Its platform supports automated onboarding and offboarding, identity lifecycle management, conditional access, and compliance management. JumpCloud integrates with various HR systems and offers SaaS management, allowing companies to streamline IT operations and reduce complexity. Trusted by organizations worldwide, JumpCloud is recognized for its ability to unify and secure digital workplace environments efficiently and effectively.

📋 Description

• Own the full commercial relationship for a portfolio of strategic accounts, carrying a Net Revenue Retention target and driving expansion across the JumpCloud platform. • Lead complex renewals and expansions from first conversation through negotiation and close, including multi-year, seven-figure agreements. • Navigate enterprise buying processes end to end: procurement, legal, security review, and vendor management, setting clear mutual close plans and keeping deals on track. • Build genuine, trusted relationships with senior stakeholders, from IT and security leaders to CIOs, CFOs, and procurement heads. • Run high-quality executive business reviews: usage and value analysis, optimization recommendations, and a clear roadmap for what's next. • Work hand in hand with our partner and channel ecosystem, including resellers, distributors, and MSPs, to drive joint account plans and shared success. • Partner cross-functionally with Customer Success, Product, and Technical Support to make sure your customers get outstanding outcomes. • Represent JumpCloud in person: customer meetings, executive presentations, and regional events. Expect roughly 25% travel across the region.

🎯 Requirements

• 5+ years in account management, enterprise sales, or customer growth roles in B2B SaaS, with a proven record of high performance against revenue targets. • Experience owning large, strategic accounts, including individual relationships worth $500K+ ARR and deals of $1M+. • Demonstrated ability to run enterprise procurement and buying processes: RFPs, security and legal review, commercial negotiation, and multi-stakeholder sign-off. • Excellent presentation skills. You're confident presenting to C-level audiences, whether in a boardroom or on a stage. • A structured, repeatable sales approach, ideally grounded in a recognized methodology (MEDDPICC, Challenger, SPIN, Miller Heiman). • Experience working with and through partners and channel sales teams. • Technical curiosity: you can learn and credibly discuss identity, device management, and security concepts. • Comfortable collaborating across time zones with a globally distributed team, and willing to travel approximately 25% of the time.

🏖️ Benefits

• JumpCloud® is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

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