Key City Account Manager – Hamburg

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Just Eat Takeaway.com

WebsiteLinkedInAll Job Openings

10,000+ employees

🍽️ Food & Beverage

🏪 Marketplace

🛍️ eCommerce

Food & Beverage • Marketplace • eCommerce

Just Eat Takeaway. com is a leading online food-ordering and delivery marketplace that connects consumers with restaurants and delivery partners across multiple countries. According to the provided information it serves 61 million active consumers, has 356,000 partners, processed 653 million orders and generated €19 billion in gross transaction value across 15 countries. The company operates a digital platform that facilitates ordering, payment and logistics for food delivery, positioning itself as a convenience-focused consumer marketplace.

📋 Description

• Client support: You are the primary point of contact for our top partners and actively support them in achieving their goals and ensuring their satisfaction. • Strategic consulting: You analyze partners’ KPIs and individual challenges, develop tailored optimization plans, and support their implementation. • Sales and up-/cross-selling: With your sales skills you convince partners to adopt additional products and services that further strengthen their business. • Internal collaboration: As an interface, you coordinate closely with other teams to ensure issues are resolved quickly and effectively. • Data-driven planning: You use tools such as Salesforce and Google Workspace to develop your region strategically and make your successes measurable.

🎯 Requirements

• Professional experience in account management, sales, or a comparable role • An independent, structured way of working — well suited to remote work • Strong communication and negotiation skills, combined with a solution-oriented mindset • Ability to adapt flexibly to new challenges • IT affinity and experience with CRM systems (e.g., Salesforce) and Google tools (Sheets, Drive, Gmail) • Ideally knowledge of or interest in the restaurant/foodservice industry • Very good German language skills; English is a plus • Driver’s license and willingness to work in the field across the Hamburg region

🏖️ Benefits

• A competitive compensation package that recognizes your performance — complemented by an open feedback culture and regular performance reviews. • A permanent employment contract with the option to work from home. • Urban Sports Club membership — for work-life balance and mental refreshment. • Additional perks: a Lieferando Pay credit of €90 per month to order meals delivered to your workplace. • Company pension plan with a 20% employer contribution. • A diverse and inclusive team with colleagues from over 99 nationalities and the opportunity to join our various communities and ERGs. • Shared experiences: after-work drinks, regular team events, social initiatives, and our summer and/or winter party.