Key & Strategic Account Manager, Grocery & Retail

🕒 September 22

🇨🇭 Switzerland – Remote

💵 CHF85k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

👻 Ghost score 10%

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Just Eat Takeaway.com

WebsiteLinkedInAll Job Openings

10,000+ employees

🍽️ Food & Beverage

🏪 Marketplace

🛍️ eCommerce

Food & Beverage • Marketplace • eCommerce

Just Eat Takeaway. com is a leading online food-ordering and delivery marketplace that connects consumers with restaurants and delivery partners across multiple countries. According to the provided information it serves 61 million active consumers, has 356,000 partners, processed 653 million orders and generated €19 billion in gross transaction value across 15 countries. The company operates a digital platform that facilitates ordering, payment and logistics for food delivery, positioning itself as a convenience-focused consumer marketplace.

📋 Description

• Manage and build relationships with a portfolio of key grocery and retail accounts, including major supermarket chains • Onboard and train new and existing stores, including troubleshooting • Develop and implement account plans covering expansion potential, marketing activities, and customer experience improvements • Lead or participate in negotiations with key accounts • Prepare proposals for contracts with potential partners • Prepare, explain, and follow up on management reports, including sales performance reports • Advise key accounts on optimizing use of Just Eat solutions and offerings, including Discounts, Deals, and Stamp Cards • Participate in local and global best-practice transfer and training • Collaborate with the Grocery & Retail team to develop the segment in Just Eat Switzerland • Achieve commercial targets and contribute to optimal customer satisfaction

🎯 Requirements

• Proven track record managing strategic/enterprise accounts in retail, gastronomy, or a service-oriented industry • Native German speaker • Professional fluency in English • Italian and French language skills highly appreciated • Track record of exceeding targets and delivering results • Client-focused approach prioritizing partner needs and advocacy • Agile mindset and flexibility in rapidly evolving business environments • Entrepreneurial spirit, self-motivation, initiative, and proactive mindset • Digital/tech savvy with G-Suite, Salesforce or other CRM tools, reporting tools, and AI tools such as Gemini and Claude • Very high communication, social, and networking skills • High level of reliability and responsibility

🏖️ Benefits

• Paid General Abonnement (GA) for SBB and travel expenses • Professional equipment: business laptop and company mobile phone provided • Career development opportunities with clear paths for professional growth and advancement • Regular team events, including team-building activities and social gatherings • Generous pension plan with employer contribution covering 65% of the BVG • Access to comprehensive training resources • Just Eat Pay Allowance for meal benefits • Quarterly incentive model (30% of compensation package)

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