Server Infrastructure Administrator

🔥 21 hours ago

🇲🇽 Mexico – Remote

💵 $32k - $38k / month

⏰ Full Time

🟡 Mid-level

🟠 Senior

🖥️ Administration

Where this job comes from

Posted on Keywords Studios's careers page ↗Keywords Studios's careers page, not through a job board

First seen by Remote Rocketship 21 hours ago

Still open on Keywords Studios's site. Checked 12 hours ago.

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Logo of Keywords Studios

Keywords Studios

10,000+ employees

Founded 1998

💼 Consulting

📣 Marketing

📦 Logistics

Consulting • Marketing • Logistics

Keywords Studios is the #1 global games services provider, offering an end-to-end platform supercharged by technology. They deliver technical and creative solutions to the global video games industry, with services including game development, art services, audio development, QA testing, localization, marketing services, and player engagement. Keywords Studios also works on accessibility services, content globalization, and advanced AI & technology solutions. Founded on decades of experience, they are committed to responsible business practices and provide industry-wide insights for unparalleled experiences to audiences around the world.

📋 Description

• Ensure escalated incidents are handled within SLAs. • Provide expert 2nd-line support for Windows and Linux server incidents. • Manage daily tasks and workflows in ServiceNow. • Resolve problems with third-party vendors and participate in Problem Management processes. • Support on-premise and cloud server infrastructure. • Administer highly available server landscapes, storage servers, and server hardware lifecycles, including Dell, HP, and Synology NAS. • Support Active Directory, design Group Policies, and manage DHCP and DNS services. • Deliver new services according to business requirements. • Lead and participate in server infrastructure projects and bring studios up to current infrastructure standards. • Administer VMware and Hyper-V virtualization environments. • Maintain and optimize Perforce, GitLab, and Jenkins version control and CI/CD infrastructure. • Implement Ansible-based infrastructure automation and configuration management. • Identify process improvement and efficiency opportunities. • Create and maintain technical documentation for system designs, configurations, and troubleshooting procedures. • Provide follow-the-sun delivery and support for related services.

🎯 Requirements

• Bachelor's degree in a relevant technical field or equivalent experience. • 4+ years' experience in Server Infrastructure administration (Windows and Linux). • Very strong technical knowledge of the Microsoft Stack, Active Directory, GPOs, DHCP, DNS, VMware, and Hyper-V. • Familiarity with major Linux distributions, such as Ubuntu and RHEL. • Basic Bash or Python scripting and command-line troubleshooting. • Hands-on experience with server hardware provisioning and out-of-band management using Dell iDRAC and HP iLO. • Strong technical knowledge of SAN/NAS storage architectures, specifically Synology, and iSCSI, NFS, and SMB/CIFS protocols. • Practical experience with Veeam and Commvault backup and disaster recovery solutions. • Experience using ServiceNow for daily IT operations, incidents, and requests. • Hands-on experience with Ansible for infrastructure automation and configuration management. • Experience administering Perforce, GitLab, and Jenkins version control and CI/CD systems. • Strong understanding of infrastructure change management. • Exceptional communication and presentation skills. • Strong analytical, problem-solving, and decision-making skills. • Understanding of gaming industry dynamics and trends, with a passion for gaming. • Availability to travel if needed. • CV must be submitted in English.

🏖️ Benefits

• All statutory benefits under Mexican Labor Law (Ley Federal del Trabajo) • Permanent, full-time employment • Equal opportunities workplace

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