Keywords Studios
International technical and creative services provider to the global video games industry and beyond.
Art Services • Engineering • Audio Services • Functionality QA • Localization
10,000+
Traditional Chinese Customer Support Agent - Gaming
April 17
Keywords Studios
International technical and creative services provider to the global video games industry and beyond.
Art Services • Engineering • Audio Services • Functionality QA • Localization
10,000+
Description
• Provide top-notch assistance to players by solving game-related queries • Respond to player inquiries through email and chat • Collaborate with internal teams to assist with project requests • Be the voice of the product and ear on the ground
Requirements
• Proficiency in Traditional Chinese writing at C1-C2 level • Fluent in English for daily interactions • Located in Taiwan • Familiar with MS Office or Google Suite • Full-time availability, including weekends and shifts
Benefits
• Online language assessment (Traditional Chinese and English) to evaluate written skills • Interview via MS Teams with recruiters and local HR • Some projects may require a second interview with a Team Lead or Operations Manager • Fully online and remote recruitment process
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