Senior Solution Consultant

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Kinaxis

1001 - 5000 employees

☁️ SaaS

💰 $33M Venture Round on 2000-05

Logistics • SaaS • Supply Chain Management

Kinaxis is a leading provider of supply chain orchestration solutions, specializing in AI-infused supply chain planning and management. Their flagship platform, Maestro, enables organizations to master complexity and optimize decision-making processes across the entire supply chain. By integrating advanced analytics with real-time data visibility, Kinaxis helps businesses improve operational efficiency, predict demand, and respond proactively to disruptions.

📋 Description

• Independently lead business requirements discovery sessions for implementations of advanced complexity, multi-phase workstreams and broad scope. • Partner with Solution Architect in the process design and technical direction of complex configurations. • Execute product configurations of advanced complexity, according to customer needs and approved solution architecture. • Act as the first level of escalation and oversee the troubleshooting and resolution of complex configuration issues for the project team. • Apply advanced mathematical models, optimization techniques and artificial intelligence algorithms to complex supply chain planning scenarios to improve customer supply chain performance and achieve business objectives. • Execute the validation and testing of the solution, capture user feedback and develop recommendations for escalations, roadblocks, and documentation. • Independently lead complex deployment workshops with a focus on training and guiding customers on how the solution was configured and how to achieve immediate value from their investment. • Provide technical leadership and recommendations to the Associate, Entry and Intermediate Solution Consultants during project milestones and critical deployment escalations. • Guide and mentor more junior consultants throughout the project lifecycle

🎯 Requirements

• Bachelor’s or Master’s degree in in Industrial Engineering, Supply Chain, Operations Research, Computer Science, Computer Engineering, Statistics, Information Technology, or a related field. • 5 + years of in-depth experience in software implementation or deployment within the supply chain planning or supply chain execution space or business experience in supply planning, demand planning, inventory management, manufacturing. • 2 to 3 years’ experience in a functional leadership capacity for system configuration or system deployments. • 2 to 3 years’ experience in business process design for supply chain software implementations. • Passion for working in customer-facing roles and able to demonstrate strong interpersonal, communication facilitation and presentation skills. • Excellent problem solving and critical thinking skills, able to synthesize a high volume of complex information to determine best course of action. • Self-starter who shows initiative in their work and learning and can excel in a fast-paced work environment. • Proven leadership skills within a team as well as a successful track record with customers and executive sponsors. • Ability to work in a collaborative matrixed environment with multiple team members. • Ability to communicate complex ideas effectively, both verbally and in writing.

🏖️ Benefits

• Flexible vacation and Kinaxis Days (company-wide days off) • Flexible work options • Physical and mental well-being programs • Regularly scheduled virtual fitness classes • Mentorship programs, training, and career development • Recognition programs and referral rewards • Hackathons

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