Principal Software Engineer

🕒 May 11

🗣️🇪🇸 Spanish Required

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Logo of Infios

Infios

1001 - 5000 employees

We relentlessly make supply chains better. For everyone. No matter your business size. Whatever your goal. No matter the challenge. No matter your starting point. We will meet you where you are to create the future you need.

📋 Description

• Provide user support via phone, email, or tickets opened in the tools used by the company • Apply consultative solutions and assist in problem analysis • Ensure the quality of services delivered and achievement of agreed service levels and satisfaction • Review technical documentation and alternative information sources, simulating and testing issues in the environment

🎯 Requirements

• At least 1 year of experience in customer technical support • Bachelor’s degree completed or in progress (from the 3rd semester onward) in Computer Science, Information Systems, or related fields • Basic knowledge of databases • Knowledge of Windows operating systems and networking concepts • Analytical and communicative profile, focused on problem-solving • Strong customer service skills and ability to multitask • Ability to prioritize tasks and manage them independently • Basic knowledge of programming logic • English and/or Spanish • Knowledge of logistics systems (WMS) • Experience with computer programming and basic knowledge of programming languages • Experience with operating systems and computer networks • Experience or knowledge of supply chain management solutions • Experience with the Körber One platform and K.Motion Warehouse Advantage applications

🏖️ Benefits

• Inclusion in the workplace • Safe and welcoming environment where unique experiences and perspectives are valued

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