Kueski
¡Las mejores cosas suceden en Kueski! #Kueskilife #Kueskiway
Fintech • Finance • Development • technology • data
501 - 1000
💰 $23.3M Venture Round on 2022-10
IT Engineer I (Incident Management)
April 17
Kueski
¡Las mejores cosas suceden en Kueski! #Kueskilife #Kueskiway
Fintech • Finance • Development • technology • data
501 - 1000
💰 $23.3M Venture Round on 2022-10
Description
• End-to-end responsibility for managing, communicating, escalating, investigating, and resolving critical issues on Kueski, ensuring Business updates are timely, of sufficient quality, and updated as required • Responsible for writing, validating, and triggering official Incident Communication using our Incident Report (IR) format...and more
Requirements
• Experience in an Incident management role, preferably in Fintech and financial companies • Strong understanding of ITIL Incident Management principles and other Service Management functions • Excellent English communication skills - able to write and establish an oral conversation • Ability to provide after-hours/on-call incident management support • Good candidate must have a high sense of urgency to attend critical incidents (P1 & P2) • Experience working within a pressured environment, often to tight deadlines • Experience and knowledge of cloud infrastructure (AWS, Azure, Google) • Strong analytical, problem-solving, and documentation skills • Be proactive instead of reactive
Benefits
• Competitive salary • Medical insurance • Flexible time off • Mental healthcare benefits • Competitive stock options
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