Associate Director, HR Operational Excellence

🕒 August 25

🇮🇳 India – Remote

⏰ Full Time

🟠 Senior

👩‍👩‍👧‍👦 Human Resources (HR)

👻 Ghost score 32%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Kyndryl

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2021

💼 Consulting

📦 Logistics

🏥 Healthcare

Consulting • Logistics • Healthcare

Kyndryl is a leading IT infrastructure services provider, serving thousands of enterprise customers worldwide. The company specializes in designing, building, managing, and modernizing complex, mission-critical information systems. Kyndryl offers a range of services including IT consulting, cloud services, cybersecurity, data and AI solutions, and digital workplace transformation. With a strong focus on innovation, partnerships, and co-creation, Kyndryl helps businesses tackle IT complexity and drive operational excellence. The company operates across various industries such as automotive, healthcare, banking, and more, providing expertise and solutions to address industry-specific challenges. Kyndryl's global network and strategic alliances empower enterprises to adapt to the evolving technology landscape, ensuring their essential systems are reliable and efficient.

📋 Description

• Drive strategic initiatives enhancing efficiency, compliance, and scalability across global payroll and HR service delivery • Execute a global transformation roadmap for payroll and HR services • Lead large-scale change management initiatives to modernize processes and systems • Partner with technology teams to implement automation, AI, and digital payroll solutions • Establish and monitor KPIs, SLAs, and quality standards • Drive continuous improvement using Lean Six Sigma or similar methodologies • Ensure compliance with global regulatory requirements and internal governance standards • Collaborate with HR, Finance, IT, and regional teams to integrate processes • Advise senior leadership on payroll and HR operational strategies • Oversee risk management frameworks for payroll and HR services • Implement internal controls, audits, and forensic payroll audits to mitigate compliance and fraud risks • Lead adoption of cloud-based HR solutions • Track payroll and HR service delivery performance metrics

🎯 Requirements

• MBA with 15 years of experience • Six Sigma Black Belt Certification, Change Management Professional (CCMP), Project Management Professional (PMP), or RPA Certification • Agile and continuous improvement mindset • Knowledge of industry best practices • Ability to adapt AI skills and technologies to drive automation and efficiency • Excellent written and verbal communication skills • Ability to design and write policies, procedures, and job aid documentation • Ability to educate teams on new payroll processes and technologies • Knowledge of global, regional, and local payroll laws • Experience implementing internal controls, audits, and forensic payroll audits • Knowledge of GDPR, SOC 1, ISO 27001, and other security standards • Experience with cloud-based HR solutions • Ability to track SLAs, KPIs, accuracy, efficiency, cycle times, employee experience, and compliance

🏖️ Benefits

• Flexible, supportive environment • Well-being prioritized • Dynamic, hybrid-friendly culture • Be Well programs supporting financial, mental, physical, and social health • Personalized development goals and continuous feedback • Certifications with Microsoft, Google, and Amazon • Coaching and hands-on learning experiences • Career path and advancement opportunities