HR Business Partner – Manager

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Contour Education

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2020

📚 Education

👥 B2C

Education • B2C

Contour Education is a prominent tutoring center in Victoria, specializing in VCE tutoring for high school students. The company offers a comprehensive ecosystem of tutoring, resources, and support that includes small-group classes, practice workshops, and 24/7 individual support, aimed at helping students excel in their exams and assessments. With campuses in Victorian locations such as Glen Waverley, Melbourne City, and Box Hill, as well as online options, Contour Education provides personalized attention, engaging teaching methods, and extensive resources to empower students in their academic journey. The company places a strong emphasis on developing students' understanding and practice skills, offering a holistic education experience.

📋 Description

• Own employee relations end to end, including investigations, grievances, conflict, and formal performance processes • Run India exits, including documentation, statutory exposure, settlements, and case files • Operate the performance framework, including cycle mechanics, calibration, and moderation across offshore teams • Run the compensation cycle, apply bands, enforce defensible positions, and provide India market data • Own India compliance covering policy, Labour Codes, and POSH • Analyze attrition with associated costs and recommend changes • Run engagement surveys, manager-owned action plans, and team events • Set standards and protect the scope of the HR coordinator • Evaluate and advocate for better tools and reshape manually run processes • Build the offshore people function and close gaps in compliance, attrition insight, and process documentation • Within the first three months, complete a formal employee relations process, calibrate a performance cycle, audit and close India policy/Labour Codes/POSH positions, deliver attrition analysis, run the first engagement survey, and launch team events

🎯 Requirements

• End-to-end experience running an India termination, including documentation, statutory exposure, settlement, and the final file • Experience carrying an investigation or grievance with a contested outcome • Experience operating a performance cycle across multiple teams, including calibration and rating moderation • Experience running a compensation cycle with bands applied and market data sourced and defended • Experience owning India policy and Labour Codes work, including POSH committee, policy, training, and reporting • Writing that withstands legal review, including investigation summaries, warning letters, and exit files • Experience holding a position against senior stakeholders and changing position when proven wrong • Typically five to eight years of experience • Nice to have: GCC, offshore delivery centre, or multi-country people experience • Nice to have: experience standing up a people function • Nice to have: experience with an external payroll and compliance bureau • Nice to have: experience in Education, EdTech, or another organisation focused on people’s outcomes

🏖️ Benefits

• Fully remote, anywhere in India • Occasional travel for team events • Compensation details shared early in the hiring process • Real say in selecting the HR technology stack • Coordinator underneath you, with team growth as volume justifies • Career path from operator to leader • Support for proposing and adopting better tools