Lead Learning Consultant

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Kyndryl

10,000+ employees

Founded 2021

💼 Consulting

📦 Logistics

🏥 Healthcare

Consulting • Logistics • Healthcare

Kyndryl is a leading IT infrastructure services provider, serving thousands of enterprise customers worldwide. The company specializes in designing, building, managing, and modernizing complex, mission-critical information systems. Kyndryl offers a range of services including IT consulting, cloud services, cybersecurity, data and AI solutions, and digital workplace transformation. With a strong focus on innovation, partnerships, and co-creation, Kyndryl helps businesses tackle IT complexity and drive operational excellence. The company operates across various industries such as automotive, healthcare, banking, and more, providing expertise and solutions to address industry-specific challenges. Kyndryl's global network and strategic alliances empower enterprises to adapt to the evolving technology landscape, ensuring their essential systems are reliable and efficient.

📋 Description

• Support the design, development, implementation, and continuous improvement of instructional design programs and learning initiatives • Manage migration of training data from external vendors into Workday • Ensure accurate tracking of completions, reporting, and maintenance of training and user records • Coordinate end-to-end logistics for learning events, including scheduling, enrollment tracking, assessments, reporting, and stakeholder communications • Forecast training demand with internal operations teams and external vendors • Gather and analyze data for quarterly planning with Learning Business Partners • Execute training plans based on identified needs • Coordinate onsite training events with external venues and oversee successful delivery • Optimize training resources and provide guidance and informal leadership within the team • Interpret customer needs, provide recommendations, and own customer satisfaction and relationship management • Travel domestically and internationally as required

🎯 Requirements

• Bachelor’s degree • Minimum of 5+ years of experience in learning and development, training coordination, or program execution • Strong analytical and problem-solving skills, including interpreting data and forecasting learning needs • Excellent interpersonal and communication skills • Professional presence when engaging stakeholders • Ability to develop executive-level presentations and communications • Proven ability to work effectively in team environments • Proactive approach to learning new tools, technologies, and methodologies • Desire and ability to travel globally to support program delivery up to 20% • Familiarity with current learning technologies, e-learning development, and blended learning solutions • Proven track record managing complex, cross-functional projects and programs • Ability to use learning analytics for decision-making and continuous improvement

🏖️ Benefits

• Competitive salary and benefits package • Opportunities for professional growth and development • Dynamic and inclusive work environment • Flexible, supportive environment prioritizing well-being • Be Well programs supporting financial, mental, physical, and social health • Personalized development goals and continuous feedback • Access to cutting-edge learning opportunities • Certifications with Microsoft, Google, and Amazon • Coaching and hands-on experiences • Flexible, hybrid-friendly culture • Employee referral opportunity

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