Client Intake Specialist

🔥 4 minutes ago

🇿🇦 South Africa – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

✨ Intake Specialist

🚫👨‍🎓 No degree required

👻 Ghost score 25%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Law Offices of Sabrina Li, P.C.

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2012

💼 Consulting

⚖️ Legal

🤝 B2B

Consulting • Legal • B2B

Law Offices of Sabrina Li, P. C. is a boutique immigration law firm providing personalized legal services across all aspects of U. S. immigration law. With over 50 years of combined experience and offices in Los Angeles, Santa Ana, and Dallas, the firm represents individuals, families, small businesses, multinational companies, and academic organizations in matters such as family- and employment-based immigration, investor visas, naturalization, humanitarian relief, removal defense, appeals, and federal litigation. The firm emphasizes individualized attention, tech-enabled case management, and a strong track record of client success.

📋 Description

• Serve as the primary point of contact for client calls, emails, and social media inquiries • Screen inquiries, identify client needs, schedule consultations, and guide prospective clients through intake • Build rapport, follow up on inquiries, and support conversion of leads into retained clients • Meet monthly sales and consultation targets • Manage calendars, inboxes, communications, and deadlines • Provide day-to-day operational support to the management team • Maintain accurate client records in CRM systems, including interactions, follow-ups, and intake progress • Apply knowledge of U.S. legal processes and terminology when communicating with clients and coordinating consultations • Identify and escalate inquiries requiring attorney review or legal guidance • Potentially complete a short video assessment simulating a role-specific scenario

🎯 Requirements

• Minimum of 2 years of experience in client relations, customer service, administrative support, or a related role • Bachelor's degree in communications, business administration, or related field preferred • Prior professional experience working with U.S. law, a U.S.-based law firm, or U.S. legal matters • Experience in U.S. immigration law or another area of U.S. law strongly preferred • Working knowledge of U.S. legal terminology, legal processes, and client intake procedures • Familiarity with CRM software, virtual communication tools, and scheduling applications • Proficiency in Microsoft Office Suite, email management systems, and virtual collaboration tools • Strong interpersonal skills, attention to detail, and ability to multitask • Reliable internet connection and dedicated home office setup • Strong written and verbal English communication skills • Professional and confident communication skills when interacting with clients regarding legal services • Ability to understand, organize, and accurately document client information while maintaining confidentiality • Familiarity with Facebook, Instagram, WhatsApp, and LinkedIn • Ability to work standard hours of 8:00 AM to 5:00 PM Pacific Time, or an alternative shift arrangement

🏖️ Benefits

• Comprehensive training • Ongoing opportunities for professional development and career advancement • Collaborative and empowering culture within a global team • Fully remote position based in Asia • Flexible scheduling to support productivity and work-life balance • Work from the comfort of your home with no commute • Holiday pay for all U.S. federal holidays observed by the firm • Performance-based bonuses • Periodic remuneration reviews • Supportive, growth-oriented, collaborative, and professional culture • Flexible shift arrangements may be considered