Supervisor – Legal Ops

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Lee, Brock e Camargo Advogados

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2003

📋 Compliance

⚕️ Healthcare Insurance

Compliance • Legal • Healthcare Insurance

Lee, Brock e Camargo Advogados é um escritório de advocacia full service que se destaca pela sua inovação e pelos resultados que entrega. Fundado em 2003, é uma das 10 maiores bancas de advocacia do Brasil, oferecendo serviços em várias áreas do direito, como compliance, propriedade intelectual, proteção de dados, direito tributário, e muitos outros. A equipe multidisciplinar da LBCA utiliza tecnologia para fornecer soluções jurídicas inteligentes e adaptadas às necessidades de seus clientes.

📋 Description

• Supervise labor-related operations, ensuring activities are carried out by external partners and internal teams with a focus on quality, productivity and adherence to SLAs; • Manage the distribution, prioritization and tracking of requests, ensuring compliance with procedural and operational deadlines; • Monitor performance indicators, backlog and productivity daily, prepare management reports and propose action plans to mitigate risks; • Oversee and validate the execution of operational routines, ensuring adherence to procedures, quality standards and established workflows; • Serve as the focal point for relationships with partner law firms and internal departments, conducting alignments, follow-ups and necessary negotiations to ensure activity execution; • Identify opportunities for improvement, automation and standardization of processes, contributing to increased operational efficiency; • Conduct training sessions, alignment meetings and performance follow-ups, promoting the technical development of the team; • Support the implementation of new processes, projects and continuous improvement initiatives, ensuring the evolution of operations.

🎯 Requirements

• Experience supervising labor operations or Legal Operations, with management of teams and/or outsourced law firms; • Proven experience monitoring procedural deadlines, distributing and prioritizing demands, controlling backlog, monitoring indicators and preparing management reports; • Experience managing suppliers, enforcing results, leading operational meetings and implementing process improvements. Experience in high-volume environments, metrics-driven management (KPIs and SLAs), process automation and use of legal management tools is a plus; • Excellent organization and priority management skills; • Results-oriented with a focus on meeting targets; • Strong commitment to quality and continuous improvement; • Good verbal and written communication skills; • Negotiation skills and ability to build relationships with clients and partners; • Proactive, collaborative and solution-oriented profile; • Ability to make data-driven decisions; • Comfortable working in dynamic, high-demand environments.

🏖️ Benefits

• Meal voucher (VR) • Remote work allowance • Health insurance (co-pay) • OAB (Bar Association) registration • Childcare assistance